Manager, QA - Unpublished R&D Product

As a QA Manager, you will manage Quality Assurance professionals who work with software engineers, content developers, artists, project managers, and producers to create value for Players around the world. You will be guided by Riot's Test Policy to develop quality activities for every stage of the software development life cycle.  Additionally, you will partner with your team, Product leadership, and other craft leaders to arrive at more efficient solutions to everyday problems and improve delivery. You will also direct and task other QA professionals, often remotely, to get your work completed.

As a Manager, QA on the Research & Development team, you will manage the quality assurance efforts across multiple initiatives and teams within an unannounced game. You’ll use your seasoned expertise to balance both creative and technical quality challenges while growing and managing other QA professionals in an empathetic and professional environment. You will report to the Director of QA on the game.

Responsibilities:

• Manage QA professionals on multiple teams across multiple locations
• Help architect and maintain a quality organization
• Hire and retain qualified talent
• Build quality and player impact into the development and decision making processes for teams
• Develop and guide testing strategies throughout the software development life cycle
• Create and track quality metrics and hold parties accountable to meeting them
• Identify risks, impact, probability, and plan mitigation

Required Qualifications: 

• 5+ years of professional quality assurance experience, with experience in a leadership role in the games industry
• 1+ years of professional experience managing QA professionals
• Experience working with product quality development pipelines and workflows
• Experience working on strategic goal setting and an understanding of what successful tactical execution looks like
• Experience working on performance management
• Experience working with remote testing teams
• Experience with multi-platform development

Desired Qualifications:

• Experience developing and shipping one multi-platform console title
• Experience working with test automation
• Preferred licenses/certifications:
• Preferred experience working with game engines

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! 

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

 

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. 

Client-provided location(s): Los Angeles, CA

Job ID: 7058271

Employment Type: OTHER

Posted: 2025-08-13T18:30:32