Insights Analyst III - GSO.BizOps & Strategy

The Insights discipline helps empower Rioters' decision-making to be more data-informed. We're an interdisciplinary group of scientists, consultants, and strategists from all sorts of backgrounds who join together to represent and advocate for gamers around the world. We believe that illuminating the globally diverse experiences, behaviors, and needs of gamers is essential to Riot living up to our player-focused mission. We're a group united by our love of games, science, and helping others succeed.

As an Insights Analyst III on the BizOps & Strategy team, you’ll support the Resource Management Office in designing scalable, system-driven solutions for headcount planning and organizational reporting. This role is ideal for someone who thrives at the intersection of analytics, systems thinking, and cross-functional collaboration, with a strong foundation in dataflow design and a passion for operational excellence. You’ll play a critical function in enabling high-quality, scalable reporting and data capabilities for BizOps initiatives and workforce planning projects. You’ll work closely with enterprise tech partners to move resource planning and reporting capabilities into system-based solutions. You’ll also support the design of data flows and spreadsheets that serve as interim solutions while longer-term systems are implemented. You’ll report directly to the Sr. Manager of Business Operations.

Responsibilities:

• Scale BizOps tools to enable full resourcing, demand planning, and capacity analysis through integrated reporting infrastructure
• Optimize data pipelines for faster, sustainable refreshes that support recurring analysis and deeper insights
• Own monthly workforce update refresh process: validate data, resolve discrepancies, and follow up with HR, TA, and Finance partners as needed
• Design and maintain scalable data pipeline and lightweight tools that ensure consistency and accuracy in RMO reporting, and meet evolving business needs
• Partner with systems teams to align on future-state technical architecture and the migration of workforce data/reporting into system-solution
• Develop user-friendly dashboards and internal tools using SQL, Python, GSheets, and platforms like Softr to enhance visibility and usability of resourcing data for Ops Leads and partners.
• Document processes, data definitions, and workflows to ensure sustainability
• Act as the technical point person within the BizOps team, bridging business needs with system capabilities
• Translate business requirements into clear, actionable technical requests for systems and data engineering teams

Required Qualifications:

• 6–8+ years of experience in Analytics, Data Management, or Systems-focused roles in gaming and/or technology
• Strong technical foundation, experience designing data flows, managing recurring data pipelines, and building structured data checks
• Skills and experience in SQL, Python, Javascript is a bonus
• Skills and experience in Data visualization 
• Strong collaboration skills, able to work cross-functional partners to align data needs and technical design, implementation

Desired Qualifications:

• Experience with enterprise platforms like Workday, OneStream
• Familiarity with data engineering concepts (e.g., ETL, SQL pipelines)
• Background in supporting large-scale systems integrations or data migration efforts

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.