Learning and Development Specialist

Title

Learning and Development Specialist

We are RMC

Interested in working for a company that is dedicated to serving communities through the restoration of homes and businesses? A company that provides opportunities for advancement while learning alongside a group of experienced, dedicated, skilled remediation leaders? Restoration Management Company is that company. Founded on the premise of hard work, dedication, and commitment to its employees, the expansion of our services throughout the Northwest, Southwest, and Central territory has only been possible through the growth, development, and advancement of our employees! Our family-owned business has been going strong for 40 years, and we wouldn't be here without the hardworking and dedicated team we're lucky to have. Are you ready to be a part of our journey!

• Program Design & Delivery
  • Consults, designs, implements, and sustains structured leadership development programs, including onboarding tracks, multi-module training series, and ongoing leadership academies, ensuring scalability and alignment with business objectives.
  • Develop programs and training programs that fulfill the organizational learning strategy in alignment with department and overall business goals.
  • Conduct training needs analysis to identify gaps and opportunities; defines and recommends skill development strategies for individual contributors, leaders, and managers.
  • Develops and implements optimal delivery approaches (in-person, virtual, and hybrid) ensuring a positive user experience; identifies and integrates appropriate learning aids and tools.
  • Facilitates select leadership development sessions (virtual and in-person) and ensures hybrid delivery methods provide consistent participant experiences.
• Partnership & Consulting
  • Partners with HRBPs, hiring managers, and senior leadership to embed leadership competencies into onboarding and career pathways, ensuring new leaders are equipped from day one.
  • Seeks to understand business and field outcomes, prioritizes and manages resources, and consults with stakeholders to ensure training delivers the most effective impact.
  • Works cross-functionally to design and measure learning experiences that change behavior and strengthen RMC's culture and values (Teamwork, Integrity, Quality, Humility, Safety).
  • Build strategies that support employee development at key career moments and create scalable solutions aligned with business growth.

• Measurement & Continuous Improvement
  • Builds evaluation dashboards that track attendance, engagement, survey results, and follow-through on leadership action plans; provide quarterly impact reports to senior leadership.
  • Identifies metrics for measuring training effectiveness and adjusts programs based on data and manager feedback loops.
  • Enhances knowledge of latest industry trends and best practices; identifies new tools to strengthen organizational capabilities and skills.
  • Builds a culture of continuous learning, influences a growth mindset, and ensures inclusion and diversity are woven into every aspect of the curriculum (including RMC Academy).
• Resource & Vendor Management
  • Selects and manages external facilitators for specialized leadership sessions, integrating their content into RMC's leadership framework and values.
  • Manages digital learning platforms (e.g., Teams, LMS) to host, record, and distribute content; ensures accessibility of all recorded modules for company-wide use.
  • Manage relationships with third-party resources, vendors, and partners to roll out innovative learning models.
• Coaching & Subject Matter Expertise
  • Offers hands-on coaching and guidance to leaders as a recognized Learning and Development subject matter expert.
  • Provides operational knowledge of how training programs will work in the field to ensure practical application and adoption by employees and managers.

• Bachelor's or master's degree in training and development, human resources, psychology, business or other related field; an equivalent of the same in work experience is acceptable.
• 5 - 7 years of proven experience leading a Learning & Development function within a large to mid-size company.
• Experience of successful development and implementation of corporate program design, management, and execution
• Experience building and scaling Learning & Development programs and creating a learning culture.
• Knowledgeable of inclusion & diversity practices and experience building them into learning solutions.
• Possesses Train-the-Trainer skills, ability to equip RMC trainers to effectively deliver training.
• Exceptional interpersonal skillsdemonstrate effective listening, probing and investigatory skills with the ability to synthesize data collected and identify the root problem causes and drive resolution.
• Experienced in Project Management.
• Change management /Marketing Skills -Ability to communicate strategies to various audiences introducing new programs and changes at all levels of the organization.
• Data-Driven Decision Making and Analysis with proven ability to make judgement calls and sound decisions displaying a heightened level of accountability, confidentiality, and professionalism.
• Solid attention to detail and high work standards.
• Ability to act as a strategic partner who can understand the business strategy and connect it to a talent strategy and future talent needs of the organization.
• Ability to operationalize strategies and effectively execute them.
• Meaningful problem-solving skills with strategic knowledge about next generation talent tools required.
• Servant leader mindset -proven ability to develop, add value to and empower their team and influence their customers to build great partnerships.
• Expertise in leading and developing a team of direct reports and creating a positive team working environment.
• Ability to effectively drive change management for adoption and ongoing utilization for measured success.

• Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
• Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
• Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
• Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
• Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
• Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

• Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
• Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
• Sitting and Standing: Prolongedsitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
• Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
• Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
• Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)

• Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.

• Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).

• Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
• Work after hours and weekends given our 24/7 business operations

• May include travel to and from job sites, requiring the use of company vehicles. Possibility of attending out-of-town training or conferences.