Billing Administrator

Title

Billing Administrator

We are RMC

Interested in working for a company that is dedicated to serving communities through the restoration of homes and businesses? A company that provides opportunities for advancement while learning alongside a group of experienced, dedicated, skilled remediation leaders? Restoration Management Company is that company. Founded on the premise of hard work, dedication, and commitment to its employees, the expansion of our services throughout the Northwest, Southwest, and Central territory has only been possible through the growth, development, and advancement of our employees! Our family-owned business has been going strong for 40 years, and we wouldn't be here without the hardworking and dedicated team we're lucky to have. Are you ready to be a part of our journey!

• Enter billing data into invoicing system in a timely manner.
• Communicate effectively with Project Coordinators, Project Managers and Branch Managers.
• Examine worksheets prepared by Project Managers to determine if there are any discrepancies or issues with billing data ensuring all charges for service rendered have been captured.
• Prioritize billing and uploads for all Branches.
• Email completed bills or upload into platforms to adjusters/clients.
• Update billing programs with claim information.
• Collect daily worksheets from all branches via e-mail.
• Input data and submit tracking reports for corporate review.
• Process bills efficiently to meet daily and monthly goals.
• Periodic ride-along with crews and Project Managers to increase knowledge of Company operations.
• Cross train in Water/Fire/Mold/Asbestos/Program Work and Large Loss to gain thorough knowledge of each business segment.
• Perform other duties and responsibilities, as assigned.

• The position of Billing Administrator requires the following:
• High school diploma or equivalent.
• Proven experience in processing and handling customer billing in construction, remediation, manufacturing environment.
• Experience in working in a team environment, as well as independent work (driven, self-motivated).
• Working knowledge in MSOffice and Outlook.
• Xactimate experience a plus.
• Completion or in the process of completing IICRC WRT w/certification is a plus.
• Experience in working in high volume environment with strong attention to detail and accuracy.
• Background in customer service via phone or over-the-counter customer relations.

• Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
• Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
• Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
• Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
• Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards, incidents or injuries to supervisors without fear of retaliation.
• Emergency Procedures: Familiarize yourself with emergency procedures relevant to your specific job site, including evacuation routes, and emergency contacts.

• Lifting and Carrying: Ability to lift and carry materials or equipment weighing up to 25 lbs. regularly and up to 50 lbs. with assistance.
• Physical Activities: Ability to perform tasks that require, walking, bending, reaching, crouching, kneeling, climb, squat, crawl, lift above shoulder, reach, and twist.
• Sitting and Standing: Prolonged sitting or standing required (in office, driving and/or at job sites). Regular alternating between sitting and standing
• Repetitive Motions: Continuous repetitive motion and tasks involving L/R hand movement (computer/mouse), wrists, or arms (e.g., typing, data entry).
• Machinery Operation: Capacity to operate machinery and tools as required by job tasks, which may involve fine motor skills and hand-eye coordination.
• Visual Ability: requirement for clear vision (e.g., close work, computer use, eye coordination)

• Indoor office setting for corporate roles, including working with standard office equipment (computers, phones, printers). May involve regular meetings, (in person or zoom) and collaboration with team members.

• Outdoor fieldwork at restoration sites, which may include residential, commercial, or industrial properties. Duties may involve exposure to different weather conditions (sun, rain, snow, heat).

• Potential exposure to hazardous materials, chemicals, or contaminants specific to restoration work, requiring strict adherence to safety protocols and use of PPE.
• Work after hours and weekends given our 24/7 business operations

• May include travel to and from job sites, requiring the use of company vehicles. Possibility of attending out-of-town training or conferences.