Workforce Design Lead

How you'll add value:

• Offshoring Program Management: Build and scale R365’s Offshoring Strategy as one of our three core organizational levers, beginning with Mexico and expanding as business needs evolve; ensure the business understands offshoring as a strategic solution for scaling process-heavy work, reducing cost, and amplifying elite talent; partner with TA, L&E, and POPs to design roles, hiring practices, and onboarding approaches that integrate offshore employees into R365’s culture and performance standards; establish governance, reporting, and dashboards that show leaders the impact of offshoring (efficiency gains, cost savings, redeployment of talent) and how it connects back to business priorities.
• Workforce Design & Strategy: Support the design and execution of R365’s 3-Lever Workforce Model (Elite Talent, Offshore, AI); partner with PBPs, Finance, and senior leaders to align work with the right lever and translate workforce strategy into clear business metrics tied to growth, efficiency, and effectiveness; build decision-making models and guidance for leaders on when to use onshore, offshore, or AI; during strategic transactions, lead from the People side new entity creation/setup, M&A, and divestitures, ensuring smooth transitions and alignment with business objectives.
• AI Workforce Enablement: Identify repetitive and process-heavy work suitable for AI adoption in partnership with Tech and AI Champions; build frameworks and playbooks to guide functions on when to use AI vs. Offshore vs. Elite Talent; monitor adoption rates, efficiency improvements, and ROI from AI-enabled processes.
• Strategic Projects & Advisory: Act as a trusted advisor to Executives and senior leaders on workforce design decisions; translate complex workforce and cost data into clear, actionable insights for executives; lead workforce-related components of international scaling, entity setup, M&A integrations, and divestitures, ensuring alignment with business objectives.

What you'll need to be successful in this role:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field. Master’s preferred. 
• 8+ years of experience in workforce planning, business operations, management consulting, or organizational design. 
• Proven track record in offshoring, contingent workforce management within workforce strategy. 
• Hands-on experience with EOR models, global labor laws, and transitioning from EOR to entity setups strongly preferred. 
• Experience building and implementing workforce optimization frameworks across multiple functions and geographies. 
• Experience supporting strategic transactions such as M&A, divestitures, and/or other events with proven ability to align workforce design to business priorities. 
• Proven track record of leading cross-functional teams, managing large-scale projects, and implementing strategic People initiatives. 
• Strong analytical and problem-solving ability; skilled in translating complex workforce + financial data into executive-ready insights. 
• Excellent stakeholder management and communication skills, with the ability to influence senior leaders. 
• Experience navigating global labor law, contingent workforce compliance, and offshore employment models (EOR, Deel, etc.). 

Competencies

• Strategic Vision:Anticipates workforce trends and positions R365 ahead of the curve in AI and offshoring adoption. 
• Operational Excellence:Builds repeatable processes for offshoring, workforce planning, and reporting. 
• Change Management: Skilled at guiding leaders through organizational design and workforce transformation. 
• Business Acumen: Connects workforce design directly to cost savings, efficiency, and talent density outcomes.