Why Work at Reputation?
- We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
- Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.
- The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
- We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
- Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
- Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
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Responsibilities:
- Contribute to System test methodologies, test plans and highly effective test automation by creating and executing automated system tests to replicate real-world scenarios.
- Create and setup test scenarios and test data as needed.
- Write code to simulate tests and to build various testing tools, by working alongside other engineers and championing code quality principles; Deliverables will include code builds and documented test results.
- Participate in tool analysis, creates proof of concept models, and makes recommendations to support the tools selection process.
- Participate in reviews (walkthroughs) of technical specifications and program code with other members of the engineering team, communicating design, requirements, feature set, functionality and limitations of systems/applications to team.
- Proactively involved with product managers right from inception through functional validation to launch, while always looking for potential quality issues/bugs and offer triaging and root cause analysis capabilities to the engineers.
- Provides cross-training and education to test personnel as required.
- Assists in the collection of test metrics, understands the trends, and suggest appropriate corrective actions.
- Identifies and reports software defects in an appropriate manner and follows the defined defect lifecycle.
- Follows standard development processes and procedures.
- Work with various team to promote QA processes, practices and standardization.
- Provides training, guidance, and feedback to testing team members.
- Proactively notifies of impediments to commitments.
- Additional duties as assigned
More on Reputation:
The majority of consumers — 90% — say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation.
Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to:
- Monitor, request and respond to online reviews
- Improve star ratings and search result rankings
- Audit and maintain business listings and location directories across the web
- Manage social media engagement and advertising
- Make operational changes to improve customer experience
- Maximize customer retention and revenue
Reputation is a World Economic Forum Global Growth Company funded by top-tier venture capital firms such as Kleiner Perkins, Bessemer Venture Partners, Ascension Ventures, August Capital, Heritage Group, and Icon Ventures.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants only - No 3rd party agency candidates.