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Sales Development Representative, Outbound

Scottsdale, AZ

Why Work at Reputation?

  • We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
  • Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.
  • The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
  • We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
  • Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
  • Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

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Job Summary:

The Reputation Sales Development Representative (SDR) holds an important position at the top of the sales funnel for the entire company. The SDR is often our customer’s first experience with Reputation so you will need to be able to make a great first impression to earn the right to qualify our leads and identify what the appropriate next steps should be.

Our successful SDRs are the Talent Pipeline that feeds our sales organization. They are the front line of the Reputation Sales Team, tasked with representing Reputation to effectively prospect, educate, qualify, develop target accounts and qualify leads.

Our SDR's are high-energy, self-motivated, agile and able to change hats on the fly. In this highly prized role, excellent phone and email skills and the ability to quickly assess customer opportunities will be critical to your success. You will be responsible for accurately tracking customer interactions and information in our CRM system. We're looking for professionals with strong organizational and follow up skills who work well in a team environment.


  • Articulate the Reputation business value proposition to decision makers to assess buying interest.

  • Research accounts, identify key players, and generate interest.

  • Work closely with the nationwide enterprise outside sales team to accelerate sales cycle and to extend reach into target accounts.

  • Update prospect interaction in to ensure efficient lead management.

  • Proactively prospect leads and qualified opportunity quotas to ensure revenue objectives.

  • Additional duties as assigned.


  • 1+ years prior sales experience (within a Software/High Tech company is a plus).

  • Good working knowledge of the Internet and social media and its influence on business today.

  • Fearless attitude – willing to take intelligent risks.

  • Ability to work in a time-sensitive sales environment.

  • Ability to work in a team environment.

  • Articulate with strong business acumen.

  • Experience using or other CRM.

More on Reputation:

The majority of consumers — 90% — say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation.

Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to:

  • Monitor, request and respond to online reviews
  • Improve star ratings and search result rankings
  • Audit and maintain business listings and location directories across the web
  • Manage social media engagement and advertising
  • Make operational changes to improve customer experience
  • Maximize customer retention and revenue

Reputation is a World Economic Forum Global Growth Company funded by top-tier venture capital firms such as Kleiner Perkins, Bessemer Venture Partners, Ascension Ventures, August Capital, Heritage Group, and Icon Ventures.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants only - No 3rd party agency candidates.

Job ID: 20eba4bb685fc2dd1310d5d5cf3c0f9d4f9f8b11a04f36ba07ec07e2a1d1fbf4
Employment Type: Other