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Account Executive, Mid Market

Phoenix, AZ

Why Work at Reputation?

  • We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.
  • Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.
  • The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
  • We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.
  • Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.
  • Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

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Job Summary:

As an Account Executive, you will be responsible for identifying and building new business.  You are committed to winning and competitive spirit runs in your blood.  You have a unique ability to uncover customer needs and drive consensus across all stakeholders, regardless of the level.  You are curious by nature, self-motivated and possess a relentless drive and initiative to win – anything it takes to close a deal!   


  • Builds and executes deal plans for assigned target accounts and prospects new opportunities

  • Develops and delivers tailored sales presentations that speak to Reputation’s value-add

  • Uses selling techniques that offer a unique perspective to customers about their business

  • Drives successful negotiations and effectively manages customer consensus

  • Partners with internal resources (SE, Services, Marketing) to drive sales success

  • Manages and updates pipeline activity using – accountable for accurate forecasting

  • Involves travel + 50%

  • Additional duties as assigned. 


  • Bachelors Degree in any discipline

  • 3+ years of experience selling enterprise software deals to the executive suite

  • Excellent track record of exceeding quota

  • Experience managing and closing complex deals

  • Ability to independently develop and create a pipeline

  • Ability to adapt to changing circumstances and initiatives

  • Ability to drive consensus internally and work well in a team

More on Reputation:

The majority of consumers — 90% — say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation.

Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to:

  • Monitor, request and respond to online reviews
  • Improve star ratings and search result rankings
  • Audit and maintain business listings and location directories across the web
  • Manage social media engagement and advertising
  • Make operational changes to improve customer experience
  • Maximize customer retention and revenue

Reputation is a World Economic Forum Global Growth Company funded by top-tier venture capital firms such as Kleiner Perkins, Bessemer Venture Partners, Ascension Ventures, August Capital, Heritage Group, and Icon Ventures.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants only - No 3rd party agency candidates.

Job ID: 2d7fd4003f40b4968ec4ab7c09ee0e3e8f095d0d0c70951b69f69f94d552d8c6
Employment Type: Other