Senior Manager- IT Digital Products

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For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The Sr. Manager IT will lead a team of engineers who will be responsible and accountable for the development and support of the digital product(s) and services. He/she will work closely with IT director of Digital Products, IT PMO, Product owners, and others in IT to provide quality digital solutions to meet business needs. The Sr. Manager will be responsible for a moderate set of products and/or services with some complexity. This role may manage other managers.

He/she will drive business outcomes through expertise in management as well as through strong relationships, sideways management, and cross functional influence. The Sr. Manager will create an environment that empowers the team to deliver at a high level of impact by building, organising, and motivating well-balanced, diverse teams with a strong sense of belonging.

Contributions may be made in other areas as needed.

Key Performance Indicators

• Product delivery metrics - (velocity, code coverage, code stability, vulnerability, actual security incident, defects, etc.)
• Service level performance metrics - (reliability, availability, maintainability, etc.)
• Problem resolution & RCA
• Colleague satisfaction, retention and engagement
• Departmental KPI's
• Meet CapEx/ OpEx utilization target
• Develop and maintain digital product roadmap (at least 1 year out)

Principal Duties and Responsibilities

• Manage digital product teams with medium to large size (at least 2 or more tech stacks with more complexity), consisting of direct reports (includes managers), indirect reports, and third-party service providers (where applicable).
• Think and articulate strategy over long time horizons. Think broadly and cross-functionally about areas outside of teams/org's primary responsibilities.
• Manages cross-functional relationships required to execute product strategies and creates and maintains a plan that enables managers to lead their teams effectively.
• Work closely with the Director of Digital Products, product owners, business partners, IT PMO, Solution Architects, and other stakeholders (QA, operation, etc.) to deliver quality digital products to meet business and operational needs
• Define and evolve clear success metrics for the engineering team
• Independently plan and execute work across multiple projects, stakeholders, and teams
• Guide the teams to impactful results that are align to and progress strategic goals
• Make informed decisions by consulting the right stakeholders and balancing details with the big picture
• Think and articulate strategy over long time horizons. Think broadly and cross-functionally about areas outside of teams'/org's primary responsibility
• Ensure team is staffed appropriately and set up for success
• Guide and grow team members
• Set goals and objectives at the right altitude and hold the team accountable to them
• Attract, hire, and retain a diverse and talented team with a broad range of experiences and strengths

CANDIDATE SUMMARY

Required Experience

• Ten (10) years' experience developing engineering solutions or leading teams involved with engineering, app support.
• Four (4) years leading a software delivery team
• Strong knowledge of software development tools (specific to appropriate areas)

Required Leadership Traits and Characteristics

Collaborative, Analytical, Problem Solving, Achievement Mindset, Growth Mindset, Ability to be thrive in the face of ambiguity and challenge, Drive to do the right thing, leading with respect and humility, Servant Leader, Strong verbal, and written communication skills

Formal Education, Qualifications or Training

BS/BA in Computer Science, Information Technology or similar technical field or equivalent experience. master's degree is a plus.

Base Pay Range $135,700 - $176,400 / year

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Client-provided location(s): Memphis, TN

Job ID: Rentokill_Teminix-JOB_POSTING-3-107071

Employment Type: FULL_TIME

Posted: 2025-10-14T23:59:22