Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
This role is responsible for ensuring all field colleagues are properly licensed and accounted for in company licensing software. This includes but is not limited to new hire applications, license transfers, requesting checks and tracking CEU courses. This role will also assist with training files, applicable pesticide permits and business licensing and association fee management.
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Key Performance Indicators
• Lycensed Compliance Scores
• Fine Mitigation
• Customer Retention
• Revenue & Profit
Principal Duties and Responsibilities
• Excellent understanding and proficiency in Lycensed and able to assist with training for field leaders to ensure adoption, utilization and compliance of/in system.
• Receives and updates licenses or certifications for initial set up and renewal and escalates license issues to responsible parties.
• Works with branch, routing and scheduling and other applicable colleagues to ensure proper licenses or certifications are assigned to each employee as defined by company policy and regulations.
• Assists with license applications, renewals and transfers.
• Maintains standards for license requirements, verifiable documentation, and updates/communicates requirements to field management as needed.
• Ensures and monitors compliance with all federal, state and local regulations.
• Occasionally serves as subject matter expert for regulatory requirements and ensures locations and employees are following federal, state and local laws pertaining to licensing and regulatory reporting.
• Assists with the mediation of administrative regulatory concerns and representing the company interests when necessary.
• May serve as liaison with state regulatory and pest control associations.
CANDIDATE SUMMARY
Required Experience
• High school diploma or GED; or 1-2 years of related experience and/or training; or equivalent combination of education and experience; Associate degree preferred
• Attention to detail and analytical skills
• Ability to read, analyze and interpret government regulations
• Knowledge of pest control industry regulations preferrable
• Ability to effectively present information and respond to audience inquires
• Ability to obtain/maintain state pest control licenses and certifications preferred
• Valid driver's license
• Skill in organization and time management
• Previous experience in managing service audit systems or processes is preferred
• Excellent verbal and written communication skills
• Proficient in Excel, Google Sheets or other data analytics tools
• Proficient in Google Suite (Docs, Hangouts, etc.)
Required Leadership Traits and Characteristics
• Ability to demonstrate high levels of drive, work ethic and personal accountability with the ability to help mitigate stressful scenarios while partnering with department and field leadership
• Ability to listen with empathy
• Ability to maintain sound judgement and high ethical standards and willing to notify appropriate leadership if rules, regulations and policies are not being followed at any level in the organization
• Ability to problem solve
• Strong verbal and written communication skills
Formal Education, Qualifications or Training
• High school diploma or GED; or 1-2 years of related experience and/or training; or equivalent combination of education and experience; Associate degree preferred
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Pay Range
Hourly: $25.00 - $40.00
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
- 401(k) retirement plan with company-matching contributions
Work-Life Balance
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
Know Your Rights - Workplace Discrimination is Illegal
Pay Transparency - Nondiscrimination Provision
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.