The Workplace Experience Receptionist will work as part of the Workplace Experience Team and will be responsible for welcoming staff and visitors into the office. You will be involved in office wide events, meetings and will work with the wider global Workplace team.
About the Team
The Workplace Experience Team strives to create and continually improve our workspaces in order to support the productivity and enjoyment of our colleges. In 2024 we are focusing on ongoing improvements and innovations in our workplace design that align with our "future of work" direction and execution.
About the Role
As Rapid7's Workplace Experience Receptionist, you will deliver rockstar customer service on a daily basis by creating a warm and welcoming atmosphere for all of our guests and employees.
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In this role, you will:
- Oversight our guest and employee experience
- Cover our reception desk and ensure safety within our cybersecurity organisation
- Ensure upkeep of our office common areas (reception, cafe, conference rooms)
- Manage security processes such as sign-in and visitor badging, new hire badges, parking badges
- Monitor and oversee outgoing shipping needs for the office
- Provide administrative support to the Workplace Experience Team as needed and partner with our TA team for new hire experience
- Assist with all in-house Rapid7 events and office projects
- Assist with office moves and different workplace experience projects as needed
The skills you will bring include:
- An amazing attitude - personable, approachable, and always eager to help
- The ability to multi-task and demonstrate attention to detail
- A proactive approach to work ethic
- An eagerness to learn with an ability to receive feedback
- The ability to work both independently and within a team
It would be great if you have:
- Experience in Google Apps is preferred
- Customer facing experience
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
Rapid7 is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in-class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting-edge research-using these insights to optimize our products and arm the global security community with the latest in attackers methods. Trusted by more than 10,000 customers worldwide, our industry-leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future-ready for what's next.
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