As a Specialist Solutions Engineer at Rapid7, you will be responsible to work as a team, working across organizations, to partner and assist pre-sales to close strategic deals, improve our products, processes and procedures and be an advocate for our customers. You'll serve as a technical subject matter expert within D&R (Detection and Response) and liaison with Sales Engineering, Sales, Product Management, Product Marketing, Managed Services, Support and Customer Success to champion our customers and Sales Engineers across our organization.
About the Team
Our Global Specialist Solutions Engineering team partners closely with our regionally based Platform Sales Engineers and Account Executives in a pre-sales role to develop and position Rapid7 D&R security solutions. This team consists of a group of driven individuals who are focussed on architecting the right solutions that meet our customer's needs.
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About the Role
Responsibilities:
- Partner closely with prospect executives and their teams
- Drive objective achievement through disciplined planning and organization
- Support proof of concepts, run key projects, perform complex technical troubleshooting, architect and validate solutions.
- Develop in-depth knowledge of our security products including value proposition, the needs of customers, and the competitive landscape
- Navigate complex customer organizations and align strategic solutions to multiple stakeholders within a target customer
- Provide strategic insight to the internal management team and propose enhancement of operations
- Partner closely with territory platform sales engineers to enable, mentor and continuously develop them.
Requirements:
- 3 - 5 years of technical solution selling and/or previous security or engineering experience
- Experience selling in a sales specialist overlay model (Preferred)
- Knowledge of public clouds (AWS, Azure, GCP), containerized environments and cybersecurity technologies
- AWS or other cloud service provider certifications (Preferred)
- Scripting abilities in Bash, Powershell, or other scripting languages (Preferred)
- An effective listener with excellent written and verbal communication skills.
- Driven & creative self starter, strategic thinker and innovator of solutions for internal and external customers.
- BS or BA degree or commensurate work experience
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what's possible and drive extraordinary impact.
Here, we're building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever's next.
Join us and bring your unique experiences and perspectives to tackle some of the world's biggest security challenges.