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Rakuten International

Sr. Analyst, Advanced Analytics

United States / Remote

Job Description:

We're open to hiring this role in CT, FL, GA, IL, IN, MD, MA, MI, MN, NJ, NY, OH, PA, TX, VA, WI.

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.

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Job Summary:

Responsible for the development and execution of analyses that address specific client issues or initiatives. Proactively identify trends and issues utilizing a range of analytic techniques and tools. Support Advanced Analytics leadership in the development of standard reporting and analytical packages. Liaise with client services, network development, and operational personnel to ensure the appropriateness of underlying assumptions and interpretations. Provide expertise and direction as it relates to client analytics solutions/services both internally and externally.

Responsibilities:

  • Develop and deliver client analytics and reporting activities, support client relationship building, and overall project management of externally focused analytic deliverables.
  • Define, develop and refine methodologies, tools and templates to allow for the successful execution of analytic deliverables. Support the ongoing development of the Advanced Analytics group capabilities by sharing innovative approaches and solutions with the broader team
  • Participate in various activities to support the growth of the Advanced Analytics group including:
  • Development of content and participating in the delivery of training to the Account Management function
    • Development and maintenance of appropriate documentation regarding analytic approaches, metric definitions, etc.
    • Other projects as directed by Advanced Analytics leadership.

Qualifications:

Candidate will have at least 3 years' experience in analytics/reporting field. Successful candidates may bring experience from an agency, client, or consulting environment. Bachelor's degree required.

  • Analytical Skills - Analyzing and synthesizing information to understand issues and identify options. Able to translate business requirements into reporting/analysis requirements. Ability to utilize / expand prospective business models.
  • Technical Abilities - Expertise in Excel and PowerPoint 2007/2010. Strong experience with Pivot Tables, macros, VBA and SQL desired. Familiarity with Oracle Business Intelligence, Python, R Studio a plus.
  • Managing Diverse Relationships - Ability to relate well to a wide variety of diverse styles of people, types, and classes; open to differences; effective up, down, sideways, inside, and outside; builds diverse networks; quick to find common ground; treats differences fairly and equitably; treats everyone as a preferred customer.
  • Organizing and Planning - Ability to plan, organize and prioritize work, balancing resources, skills, priorities and timescales to achieve objectives.
  • Adaptability - Ability to respond and adapt to changing circumstances and to manage, solve problems and provide solutions in a climate of ambiguity.
  • Communicating Effectively - Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across.
  • Team Player - Proven ability to manage strong working relationships within the company. Able to complete tasks and work cooperatively with others.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Plan for Contingencies - Able to proactively identify potential problems and create contingency plans or "work-arounds" to implement if problems occur.
  • Understanding the Business - Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understands how businesses operate in general; learns new methods and technologies easily. Understands the organization's business model and competitive position in the marketplace.
  • Keeping on Point - Can quickly separate the mission-critical from the nice to dos and the trivial; quickly senses what's the next most useful thing to work on; focuses on the critical few tasks that really add value and puts aside or delays the rest.
  • Influencing and Negotiation Abilities - Promote ideas and persuasively shape stakeholder opinions and negotiate skillfully to create the best outcome possible. Negotiate win-win solutions.
  • Detailed Oriented - Is well organized and resourceful, has the ability to reduce a complex concept or task into something that is manageable and clearly interpreted. Is able to get things done with less and in less time; can work on multiple tasks at once without losing track; foresees and plans around obstacles.
  • Leads by Example - Ability to serve as a role model for the organization's values; takes responsibility for delivering on commitment; gives proper credit to others; acknowledges own mistakes rather than blaming others.

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Client-provided location(s): United States
Job ID: Rakuten-RakutenAdvertising-1021050
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Asian founded/led