Sr. Account Executive, RCLON

Job Description:

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

Rakuten is a leading shopping platform that offers Cash Back on purchases from all your favorite brands. By partnering with thousands of brands in apparel, health and beauty, dining, grocery, travel, on-demand services, subscription boxes and more, Rakuten helps members save and get more on everyday purchases. Since its founding in 1999, Rakuten has become the largest and most rewarding shopping experience, and its members have earned $4.6 billion in Cash Back just for shopping through Rakuten. For more information, visit Rakuten.com.

• Own revenue targets for the Rakuten Card Linked Offer business, ensuring profitability of both commission and media deals across your merchant portfolio.
• Develop and execute strategic plans that align with merchant objectives and maximize revenue opportunities. Act as the client advocate, ensuring needs are met while aligning with our strategic priorities.
• Cross-sell new network opportunities within existing accounts, such as new publisher platforms and media assets
• Lead acquisition of new merchant partners within your designated target list and categories through relationship development, strategic pitches and strong data.
• Conduct regular business reviews as needed with partners to track progress, optimize performance, and identify new opportunities.
• Analyze and forecast trends and performance metrics to identify growth opportunities.
• Build and maintain relationships with key decision-makers at merchant organizations, agencies and networks to enhance partnerships and drive long-term success.
• Partner with internal teams (Account Managers, Sales Operations, Tech Operations B2B Marketing, Analytics, Executives, etc.) to ensure seamless execution and support for merchant initiatives.
• Provide coaching and guidance to Account Managers as needed to help them develop and refine client strategies.
• Collaborate with Finance and Accounting teams on collections and ensure seamless resolution of account-related technical issues.
• Represent Rakuten Card Linked Offers at industry events and conferences, positioning the company as a leader in the card-linked offer space.
• Stay up to date on industry trends, competitive landscape, and best practices to continuously enhance the value provided to partners.

• Strong track record of driving revenue growth and managing high-value merchant relationships.
• Experience in structuring, forecasting, and negotiating deals with a deep understanding of financial and performance metrics.
• Proven ability to develop and deliver compelling presentations and pitches for complex products and partnerships.
• Strong analytical skills to interpret performance data, identify trends, and develop actionable insights for merchant partners.
• Ability to think strategically and craft tailored solutions that align with both client objectives and our business goals.
• Excellent communication, negotiation, and presentation skills to engage senior stakeholders and decision-makers.
• Ability to influence cross-functional teams and drive alignment across different departments.

• Bachelor's degree in a relevant field (Business, Marketing, Economics, or related).
• 5-7 years of experience in account management, sales, or business development, preferably in a related field such as performance marketing, affiliate marketing, card-linked offers or digital advertising.