Job Description:
Internship position may be located in the following offices: NY, CA, UT, IL
THE INTERN EXPERIENCE:
At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.
You can visit rakuten.us and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from last year's interns.
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BUSINESS UNIT INTRODUCTION:
At Rakuten Advertising, Salesforce is a crucial component of how we run our commercial organization. It acts not only as a CRM, but also as our source of truth for all commercial business needs and data. As we enter the next phase of our growth, Rakuten Advertising is looking to improve, simplify, and optimize our operations, including our Salesforce instance.
SUMMARY:
As a Salesforce Administrator Intern, you will have the invaluable opportunity to gain practical, hands-on experience working with our Salesforce platform. You will collaborate closely with our Salesforce administrators and developers, providing support for our Salesforce instance and participating in the implementation of new features and functionalities.
KEY RESPONSIBILITIES:
Assist with data cleansing and data quality initiatives to maintain precise and dependable Salesforce data Provide insights and recommendations to improve Salesforce systems and processes Gain knowledge configuring and customizing Salesforce objects, fields, and automated processes Take part in testing and quality assurance activities for updates and enhancements to our Salesforce platform
MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hands-on experience working with the Salesforce platform
- Excellent attention to detail
- Exceptional relationship-building skills
- Strong analytical and problem-solving skills
- Ability to work independently and in a team-oriented environment
- Driven, resourceful, curious, and a fast learner: proven track record of taking initiative and being resourceful to solve problems.
QUALIFICATION REQUIREMENTS:
- Degree in progress
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.