Job Description:
The Intern Experience:
At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.
You can visit our company website and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from last year's interns.
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SUMMARY:
Ideal Opportunity for Deepening Your Understanding of Operational Infrastructure in Large, Matrixed International Corporations.
As an integral part of the Internal Corporate Communications team, you will sit at the crossroads of pivotal operational departments such as human resources, IT, information security, and people experiences. Various Rakuten businesses rely on these departments to provide central services that help them focus their time and resources on their unique market-driven objectives. The internal communications team plays a crucial role shaping the company's culture. The team collaborates with people all over the company and across the globe on diverse projects ranging from complex, multi-phased change management initiatives to ensuring the company's weekly all-hands meetings are effective and engaging.
KEY RESPONSIBILITIES:
Draft and edit communications in email platform and in various IC tools. Create stakeholder reports, analyze basic communication metrics. Assist team with various communication requests. Project management provide strategic support for communication projects.
MINIMUM REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Willingness to learn and excellent attention to detail.
- Act a trusted team member when handling sensitive and confidential company information.
- Experience building or drafting content and using design programs, strongly preferred.
- Ability to work effectively independently, as well as part of a highly collaborative team.
- Excellent communication skills both written and verbal.
- Ability to project manage multiple competing priorities and excellent time management.
- A blend of curiosity, analytical thinking, creativity, flexibility, adaptability, and the relentlessness to drive projects to completion.
- Passion for improving and delivering best in class internal customer service.
QUALIFICATION REQUIREMENTS
- Degree in progress
At the time of posting, Rakuten expects the hourly rate for this role will be between $20 - $30 per hour. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location.
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.