Intern - Advanced Analytics

Job Description:

Responsible for the execution of analyses that address specific client issues or initiatives. Produce client and operational reports, identifying trends and issues utilizing a range of analytic techniques and tools. Liaise with client services, network development, and operational personnel to ensure the appropriateness of underlying assumptions and interpretations. Provide direction internally as it relates to client analytics solutions/services.

KEY RESPONSIBILITIES

• Deliver client analytics and reporting activities, support client relationship building, and overall project management of externally focused analytic deliverables.
• Maintain and update Advanced Analytics methodologies, tools and templates to allow for the successful execution of analytic deliverables. Support the ongoing development of the Advanced Analytics group capabilities by sharing innovative approaches and solutions with the broader team
• Participate in various activities to support the growth of the Advanced Analytics group including:

• Development and maintenance of appropriate documentation regarding analytic approaches, metric definitions, etc.
• Other Advanced Analytics group projects as directed by Advanced Analytics leadership.

• Analytical Skills - Analyzing and synthesizing information to understand issues and identify options. Able to translate business requirements into reporting/analysis requirements. Ability to utilize / expand prospective business models.
• Technical Abilities - Expertise in Excel and PowerPoint. Strong experience with Pivot Tables, macros, VBA and SQL. Experience with Oracle Business Intelligence, Python and/or R Studio a plus.
• Managing Diverse Relationships - Ability to relate well to a wide variety of diverse styles of people, types, and classes; open to differences; effective up, down, sideways, inside, and outside; builds diverse networks; quick to find common ground; treats differences fairly and equitably; treats everyone as a preferred customer.
• Organizing and Planning - Ability to plan, organize and prioritize work, balancing resources, skills, priorities and timescales to achieve objectives.
• Adaptability - Ability to respond and adapt to changing circumstances and to manage, solve problems and provide solutions in a climate of ambiguity.
• Communicating Effectively - Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across.
• Team Player - Proven ability to manage strong working relationships within the company. Able to complete tasks and work cooperatively with others.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.