Job Description:
Associate Email Marketing Specialist
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.
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Job Summary:
Rakuten Rewards is looking for an Associate Email Marketing Specialist to join the Engagement Marketing team. The ideal candidate will be responsible for various duties including end-to-end production of email campaigns, quality assurance across both email and push and support to the Marketing team.
Key Responsibilities:
- End-to-end execution of campaigns including campaign setup, production, QA and scheduling
- Coordinate with Creative team, Digital Strategy and Marketing to manage assets and ensure accurate and timely execution of the email calendar
- Monitor and report on launched campaigns
- Assess and manage inbound requests, creative assets, copy and link strategy according to campaign best practices, Brand guidelines and optimal member experience
- Perform platform quality assurance on new templates to verify layout and rendering accuracy across a variety of devices, platforms, and user settings.
- Respond to campaign incidents or template errors that occur and document details
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exceptional organizational skills, extremely detail-oriented and ability to multi-task
- Strong written & verbal communication skills
- Solid time management skills with the ability to prioritize tasks
- Experience with HTML and CSS preferred
- Previous experience with or general familiarity of Mobile Apps and Email Marketing platforms
- Experience working with Salesforce preferred
Minimum Requirements:
- Bachelor's degree or equivalent
- 1+ years of marketing or retail experience
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Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $51,435.00 - $87,264.00 annually