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Associate Cloud DevOps Engineer

Yesterday San Mateo, CA

Job Description:

Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.

JOB SUMMARY:

This opportunity is part of our Cloud Infrastructure team. The responsibilities of this team include all cloud infrastructure operations, implementations, and service-oriented infrastructure strategies. The team supports the production cloud infrastructure, compute, data storage, and network connectivity for on-prem data centers and public clouds via our global backbone. You'll be contributing to a wide range of projects ranging from automation, monitoring / telemetry, security auditing / governance and cloud platform infrastructure management services.

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KEY RESPONSIBILITIES:

  • Day to day administration of various cloud and infrastructure technologies including Linux (Ubuntu, Centos, KVM), Networking (Cisco, Juniper, Cumulus, Citrix) and cloud platforms AWS, Azure, GCP, OpenStack, k8s
  • Work with senior staff to perform updates and upgrades of the Rakuten cloud infrastructure systems, networks, platforms (e.g., release, update/patch, version control, inventory assessment)
  • Collaborate with senior staff to build a new developer platform service that offers resources on both private and public cloud infrastructure
  • Contribute to cloud infrastructure automation (Networking and/or Linux) and help with the improvements related to CI/CD (Jenkins, Git workflow)
  • Work collaboratively with the offshore operations team and contribute to in-house documentation and tools to support their daily troubleshooting
  • Participate in efforts to design, develop, and maintain the infrastructure management systems on multiple cloud platforms

MINIMUM REQUIREMENTS:

  • Academic understanding of cloud / infrastructure with previous hands-on experience working on servers, networks or DevOps tools (personal, school or professional projects)
  • Familiarity with public cloud platforms, such as AWS, Azure or GCP, and container technologies, such as Kubernetes, AWS EKS, GCP GKE, Docker and Nomad
  • Experience writing Python scripts
  • Strong written and verbal communication skills required
  • Strong analytical, quantitative, problem solving, and conceptual skills required
  • Must be detail oriented and able to prioritize tasks to meet deadlines
  • Must be able to work independently and in a team

QUALIFICATION REQUIREMENTS:

  • Bachelor's or master's degree in information technology, Information Systems, Computer Science or related field
  • Relevant prior internship experience (preferred)

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $79,200.00 - $133,540.00 annually

Client-provided location(s): San Mateo, CA
Job ID: Rakuten-RakutenAmericas-1028985
Employment Type: FULL_TIME
Posted: 2025-09-18T20:10:14

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Asian founded/led