Senior Quality Technician

Overview

The Senior Quality Technician is responsible for supporting product quality, process control, and continuous improvement initiatives throughout the manufacturing operation. This position serves as a key resource for quality assurance activities, laboratory testing, data analysis, nonconformance management, and quality system compliance. The ideal candidate is a hands-on problem solver who can work independently, collaborate across departments, and drive improvements that enhance product performance and customer satisfaction.

Responsibilities

• Analyze quality and process data to identify trends, reduce variation, and drive corrective and preventive actions.
• Develop, revise, and maintain quality standards, procedures, work instructions, and inspection documentation.
• Coordinate and support qualification activities for new materials, products, and process changes.
• Manage Engineering Change Orders (ECOs) and Process Change Orders (PCOs) to ensure proper documentation and implementation.
• Conduct routine process audits and inspections to verify compliance with established procedures and operating standards.
• Maintain calibration systems and records for measuring equipment, gauges, and testing instruments.
• Support Material Review Board (MRB) activities and the disposition of nonconforming materials.
• Assist with root cause investigations and implementation of corrective actions.
• Support employee training related to quality requirements, inspection methods, testing procedures, and quality system expectations.
• Participate in internal and external audits and assist in maintaining compliance with customer and quality management system requirements.

Qualifications

• Experience using quality tools and problem-solving methodologies, including 5 Why Analysis, Pareto Analysis, Cause-and-Effect Diagrams, and FMEA.
• Knowledge of calibration systems, measurement system analysis (MSA), and Gage R&R studies.
• Experience working within a structured quality management system and supporting customer or third-party audits.
• Hands-on experience performing polymer testing, including Melt Flow Index (MFI), FTIR, and DSC analysis.
• Ability to read and interpret engineering drawings, specifications, and technical documentation.
• Proficiency with Microsoft Office applications, especially Excel, Word, Outlook, and PowerPoint.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities and work effectively with minimal supervision in a fast-paced manufacturing environment.
• Demonstrated commitment to safety, quality, and continuous improvement.

DESIRED QUALIFICATIONS:

• Experience in plastics manufacturing, or polymer processing.
• Working knowledge of Lean Manufacturing and Six Sigma.
• Experience with InfinityQS SPC Software.
• Prior experience supporting corrective action and continuous improvement initiatives.

WORK SCHEDULE:

MON-FRI, 7:00 AM – 3:30 PM

Must be flexible to work other shifts as required.

Rain Bird is an equal opportunity employer.