Field Service Engineer - Golf
1 month ago• Tucson, AZ
Overview
We are looking for a positive, high-energy person who thrives under pressure, and enjoys solving mission critical problems for demanding customers. The successful candidate will provide hands-on support for cutting-edge products. They must be willing to travel extensively to provide direct support to many of the country’s top golf courses.
Responsibilities
- Take on the challenge of troubleshooting and repairing advanced golf course irrigation systems, combining software, electrical, and mechanical skills to keep everything running smoothly.
- Collaborate effectively with all personnel at the golf course (irrigation tech, superintendent, GM, management company) to deliver top-notch service.
- Own the customer support process by capturing critical details that lead to quick, effective solutions.
- Deliver fast, accurate follow-ups that keep both internal teams and customers Informed and satisfied.
- Lead engaging training sessions that empower distributors and customers to master technical troubleshooting and system operations.
- Communicate clear, impactful customer insights that drive continuous improvement across the company.
- Maintain excellent records of all issues handled; able to track, report, close and follow-up on all
Qualifications
MINIMUM QUALIFICATIONS:
- Bachelor’s degree
- Strong computer skills, communication skills, and interpersonal skills and a solid understanding of basic business principles.
- Ability to travel, including overnight out-of-state travel.
- Solid knowledge of concepts uses and practices, of golf irrigation systems (or similar software-controlled systems).
- The candidate should be self-directed and have the ability to work without immediate
DESIRED QUALIFICATIONS:
- Bachelor’s degree preferably in engineering
- Hands on golf course irrigation operating experience, or golf course
- Golf central control programming
Rain Bird is an Equal Opportunity Employer.
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Client-provided location(s): Tucson, AZ
Job ID: 3075263
Employment Type: OTHER
Posted: 2025-09-17T14:28:00
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion