Radware Resident Engineers are part of the Radware's Professional Services Group staffed by a global team of experts possessing extensive knowledge and experience in security & application delivery both in data centers and the cloud. The group offers a full range of services to
design, implement, automate, and optimize networks by leveraging their unparalleled knowledge of Radware's state-of-the art security & application delivery solution suite. From initial deployment to ongoing management and day-to-day operation, Radware resident engineers decrease the time demands on the customer's staff, allowing them to focus on their core business. Working on-site as a member of the customer's in-house network and IT staff, the Resident Engineer has intimate knowledge about their customer's processes and requirements, network configurations and challenges and is dedicated to proactively operate Radware's solution.
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Resident Engineer responsibilities:
- Deploy Radware solutions purchased by customer
- Develop standardized network and equipment operating procedures
- Automate operating procedures to ensure the best use of Radware solutions
- Perform troubleshooting and operational support
- Provide software update recommendations
- Optimize configuration
- Generate weekly reports on all open/closed tasks
- Deliver customized training
You might be a good fit if you,
- Are detail oriented and are comfortable with whiteboarding network design and architecture concepts
- Have 3+ years of hands-on deployment experience with mission critical security solutions
- Have previous experience being on-site at customer data centers and love working with customers
- Have hands on technical knowledge of Load balancers, Firewalls, IPS/IDS appliances, Web Application Firewalls, Routers, Switches, SIEM tools
- Have a deep understanding of TCP/IP, BGP, DNS, SSL, HTTP/S, VPNs
- Enjoy working in a fast-paced operational environment
- Understand the threat landscape and have familiarity with DDoS attack vectors
- Understand Public Cloud security best practices (AWS, Azure)
- Like to train and advise customers
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