Overview
The primary responsibility of the System Application Engineer is to provide technical support to Q-SYS's Systems Direct Dealers, Systems Integrators and Distributors in the Korean territory, and if necessary, support other markets across APAC. Occasional business travel within the region may be needed.
The position will provide systems technical support services and training to our channel partners, consultants, and prospective users within the AV integration community
QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS™ software-based audio, video and control Ecosystem.
Want more jobs like this?
Get Software Engineering jobs in Seoul, South Korea delivered to your inbox every week.
By joining the QSC team, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, to color outside the lines, and to imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.
Q-SYS is a cloud-manageable audio, video and control (AV&C) Platform built around a modern, standards-based IT architecture. With established solutions across Corporate, Education, Hospitality, Venues & Events, Cinema, Government, Healthcare, and Transportation, Q-SYS redefines what is possible for live and virtual experiences by uniting hardware and software partners, developers, and creators.
QSC Pro Audio delivers high-performance loudspeakers, digital mixers, power amplifiers, software and accessories. Our innovative products and solutions, supported with free training & education and unparalleled customer service, set the stage for creators, performers, and entertainment providers to confidently deliver impactful experiences for their audiences.
Responsibilities
Core Duties and Responsibilities - Technical Support
- Post-Sales hardware and software issue resolution
- Pre-Sales system design and specification
This position requires broad and comprehensive experience in Audio, Video and Control (AVC) Systems Integration over a wide range of market segments including Corporate AV applications, including networking, telephony, video conferencing and control implementation, Entertainment Venues, Transportation and Higher Education projects.
The candidate must be able to:
- Develop an in-depth knowledge of the organization's products, policies and practices.
- Diagnose complex integrated system issues and provide solutions and advice.
- Manage sensitive information, both commercial and technical, discreetly and confidentially.
- Work professionally at all levels of employees and interface well with external professionals, end users, consultants, distributors, dealers and systems integrators.
- Demonstrate exceptional communication, presentation and teamwork skills.
Core Duties and Responsibilities - Training and Seminars
The candidate must be able to:
- Present and deliver various Q-SYS technical training courses.
- Present and deliver Q-SYS product and solution seminars.
- Comfortable presenting to a small to medium size audience
Qualifications
- Minimum 5 years' experience in the professional AV industry or associated industries
- Experience as a AVC Systems Engineer, Contractor and/or Consultant are highly desirable.
- Experience with third party control integration (Crestron, AMX, etc.) is highly desirable.
- Experience with LUA scripting or similar is highly desirable.
- Experience in Cinema installations is a plus.
- Proven track record of delivering a clear and consistent market message for a solution-based product portfolio.
- Proven track record of working independently.
- Must be fluent in Korean and proficient in English.
- Audio Visual industry certifications in CTS, CTS-I, or CTS-D are a strong plus
- IT industry networking certifications such as CCNA or CCDA, Q-sys Level 2 are highly desirable