A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organisations balance long term strategies and short term imperatives to optimise their investments and strategic activity required to achieve the organisation's business objectives. We help enhance organisations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programmes from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.
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To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
Bachelor Degree
Minimum Years of Experience:
5 year(s)
Required Knowledge and Skills:
Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:
- Managing a team;
- Utilizing extensive abilities in PMO Domain knowledge;
- Using straightforward communication, in a structured way, when influencing and connecting with others; and,
- Possessing a proven track record implementing PPM systems.
Preferred Qualifications:
Certification(s) Preferred:
CAPM or PMP and Agile Certification
Preferred Knowledge/Skills:
Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:
- Building, maintaining, and utilizing networks of client relationships and community involvement;
- Communicating value propositions; managing resource requirements, project workflow, budgets, billing, collection; and,
- Preparing or coordinating complex written and verbal materials.
Demonstrates extensive abilities and/or a proven record of success as a team leader by:
- Leading a team to consistently deliver high-quality results and establish project governance;
- Managing documentation of project intake;
- Overseeing tracking and maintenance of project plans and developing on a business case;
- Establishing, analyzing, and providing insights from metrics such as KPIs and OKRs;
- Managing development of Delivery Roadmaps such as GANTT charts;
- Leading a team to track and manage a RAID log;
- Operating and managing under Change Management processes, including project scoping and design (i.e. establishing proper change management guardrails);
- Tracking budgets and identify and report variances;
- Leading a team towards establishing plans to increase delivery governance;
- Establishing demand management and resource forecasting processes;
- Utilizing project schedules to drive execution and plan;
- Analyzing documentation of processes and leading creation of training materials;
- Keeping stakeholders informed and engaged via presentations of the team-generated status reports;
- Defining and delivering the support model with key stakeholders across delivery organizations;
- Leveraging experience in all phases of project delivery (development, execution, and transition);
- Demonstrating proven knowledge of project governance and ability to track deliverable acceptance and feedback;
- Implementing process improvements;
- Tracking an established set of performance metrics and service levels across engagements;
- Identifying and managing operational risks and execute successful service transitions; and,
- Leading a time to deliver on time and to the quality standards expected from clients.
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsmanager
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