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Managed Services - ADM Service Delivery - Senior Manager

AT PwC
PwC

Managed Services - ADM Service Delivery - Senior Manager

Milwaukee, WI

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

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Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Software and Product Innovation team, you are expected to lead the development and implementation of pioneering software engineering solutions. As a Senior Manager, you are expected to guide large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are expected to set the strategic direction for the team, oversee multiple projects to achieve significant outcomes, and mentor future leaders, while upholding PwC's standards for quality, integrity, and inclusion.

Responsibilities

- Lead and implement advanced software engineering solutions

- Guide strategic direction for team success

- Oversee diverse projects to achieve impactful results

- Foster executive-level client relationships and prioritize satisfaction

- Mentor and develop emerging leaders within the team

- Uphold standards of quality, integrity, and inclusion

- Drive business growth through successful strategies

- Maintain operational excellence across projects

What You Must Have

- Bachelor's Degree

- 7 years of experience

What Sets You Apart

- Managing consulting and managed services engagements

- Strategic leadership in new markets and solution areas

- Developing and implementing managed service programs

- Leading and facilitating teams and developing client proposals

- Building and developing diverse and inclusive teams

- Experience with automation technologies like machine learning

- Supporting client targeting and proposal development

- Understanding of marketing trends and channels

- Demonstrating experience with Microsoft and Google applications

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $103,500 - $233,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Client-provided location(s): Milwaukee, WI, USA; Atlanta, GA, USA; Kansas City, MO, USA; Columbus, OH, USA; Houston, TX, USA; Oklahoma City, OK, USA; San Antonio, TX, USA; Fort Worth, TX, USA; Birmingham, AL, USA; Detroit, MI, USA; Indianapolis, IN, USA; Pittsburgh, PA, USA; Phoenix, AZ, USA; Portland, OR, USA; Cleveland, OH, USA; Charlotte, NC, USA; Raleigh, NC, USA; Sacramento, CA, USA; Richmond, VA, USA; Baltimore, MD, USA; Minneapolis, MN, USA; Las Vegas, NV, USA; Austin, TX, USA; Grand Rapids, MI, USA; Nashville, TN, USA; Miami, FL, USA; Dallas, TX, USA; New Orleans, LA, USA; Denver, CO, USA; Des Moines, IA, USA; Salt Lake City, UT, USA; Cincinnati, OH, USA; Fayetteville, AR, USA; Buffalo, NY, USA; Jacksonville, FL, USA; Albany, NY, USA; Toledo, OH, USA; Louisville, KY, USA; Tulsa, OK, USA; Columbia, SC, USA; Montpelier, VT 05602, USA; Greensboro, NC, USA; Spartanburg, SC, USA; Rochester, NY, USA
Job ID: PricewaterhouseCoopers-624049WD
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Fitness Subsidies
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Sabbatical
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program