Be part of an iconic story.
PVH is the growth platform for Calvin Klein and TOMMY HILFIGER. Through driving brand strength and relevance, we are connecting our global, iconic brands closer to where the consumer is going than ever before, today and with future generations. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.
The Team
PVH DTC is responsible for circa 50% of the European total business. It's a fast paced, energetic and open environment, where everyone has a voice and is highly encouraged to contribute. Our teams operate autonomously, but with one consistent thread that runs through our retail business: 'Retail Working as One'. We are one team, made up of six key departments: Buying, Merchandising, Visual Merchandising, Retail Digital Enablers, Retail Operations and our Store Teams on the ground, driving our business. Our focus is always stores first. We put our teams on the ground, serving our consumers, at the forefront of everything we do.
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The In-store Sales team (part of the Retail Digital Enablers department) is the product team that is focused around the in-store check-out process to enable a seamless check-out for our customers and store associates.
The Position
The Product Specialist In-Store sales team supports and collaborates with the Product Owner and the product team on not only existing propositions, but also new features and new propositions. The product specialist will be contributing to the overall strategy and roadmap for the In-Store sales team.
The focus of the position is to work closely with product leadership and their stakeholders on key initiatives under the In-Store sales team which is centered around the in-store check-out process (point of sale).
The In-store team is responsible for improving the POS system by continuously driving innovation by building features and solving key customer pain points. Next to that the team is responsible for keeping the POS system compliant with local legislation in our countries in Europe. This team is also responsible for collaborating with other product owners in the Digital Enablers domain and supporting them to refine their features and propositions that could potentially affect the POS system. The Product Specialist reports to the Senior Product Manager of the In-Store sales team.
Key Responsibilities
- Collaborate with the product team to improve the product, including defining, scoping, planning, design, development, rollout, and support of the ISS solution in our stores
- Support in agile ceremonies (demo, planning, grooming, retro, etc.) together with the Product Owner and Scrum Master
- Collaborate with the product team to identify the biggest opportunities for growth, identify key metrics of success and help in the prioritization of our product roadmap
- Build E2E knowledge of the ISS business processes and POS features (such as fiscalization)
- Collaborate with product owner and product team to prepare the product backlog (write user stories, lead refinement sessions)
- Ability to conduct workshops involving stakeholders from various departments (finance, security, expansion, and operations, etc..) and bringing them to an agreement on the way of working
- Determine how to improve existing processes within the team
- Collaborate closely with the vendor to facilitate the development of new features
- Collaborate closely with the Retail Operations and Expansion team (support, operational processes and deployment)
- University degree
- 3 to 6 years work experience in management consulting and/or as Business Analyst
- Hands-on experience with Agile Scrum methodologies, concepts, and artifacts such as a product backlog, user stories, and epics.
- Flexibility and a personal drive to "getting things done"
- A team player and continuous improvement mindset
- Working from home following company policies and may shift (currently 50% at office)
- Experience in creating processes and implementing them to bring transparency and predictability
- Fluency with MS Office (Excel, PowerPoint, Outlook, Visio)
- Ability to work in multi-cultural & multi-lingual environment
- An innovative and customer-driven mindset
- Experience in a retail environment, ideally POS experience
In the heart of Amsterdam, PVH EMEA is home to the global headquarters of Tommy Hilfiger and the European offices of Calvin Klein. We are the home to 2500 big thinkers, natural entrepreneurs, and challenge seekers from all kinds of backgrounds.
- How we support you: choose the hybrid setup and working hours that suit you, in addition to meeting-free Fridays, work from anywhere 4 weeks a year, 25 days of paid holidays, mental health days, parental leave, home office allowance, commuting allowances, employee assistance programs, and pension schemes
- Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs
- Campus: extensive food and beverage offerings, top-notch restaurant, barista coffee bars, sky bar, monthly social events, weekly Thursday drinks, game nights, and campus-themed activities that will keep your social life busy
- Develop your career: whether you lead a team or contribute your own expertise, everyone is a leader at PVH. PVH University curates and delivers training programs for you to continuously develop your professional and personal goals
- Be at the forefront: stay closely connected to our brands, Calvin Klein and Tommy Hilfiger, and be a part of seasonal market launches, sample sales and receive employee discounts!
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.