If hired in Coppell, Texas, position is hybrid requiring 2 days per week in office.
Open to fully remote in other states listed on posting.
JOB SUMMARY
The Title Production Manager is responsible for overseeing and managing the title production processes by optimizing workflows, ensuring quality control, managing a team of title professionals, collaborating with internal and external partners, and staying compliant with industry regulations.
PRIMARY RESPONSIBILITIES
- Provides strong leadership to the title production team, setting clear expectations, and fostering a collaborative and productive work environment.
- Implements and oversees quality control measures to ensure accuracy and completeness in base building, title searches and examinations.
- Stays involved with regulatory compliance about federal and state regulations governing title production, ensuring adherence to legal requirements and industry standards.
- Leverages technology solutions to enhance the efficiency and accuracy of the title production process.
- Develops and implements training programs to enhance the skills and knowledge of the title production team.
- Facilitates open and effective communication within the team, ensuring that all members are well informed and aligned with organizational goals.
- Interacts with customers to understand their needs, address inquiries, and ensures customer satisfaction in the title production process.
- Manages relationships with title search vendors, abstractors, and other relevant service providers to ensure the availability of accurate and timely information.
- Identify opportunities for process improvement within the title production process, implementing strategies for enhanced efficiency.
- Generates reports on title production metrics, analyzing data to identify trends and areas of improvement.
- Assess and manage risks associated with title production, implementing measures to mitigate potential challenges.
- Ensure that the title production team adheres to company policies, procedures, and industry regulations.
- Stays updated on technological advancements in the title insurance industry and integrates relevant technologies to improve the title production process.
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MANAGEMENT RESPONSIBILITIES
With Direct Reports
- Ensures appropriate staffing to meet department needs
- Utilizes recruiting and selection tools/processes to build organizational talent
- Delegates work according to employee's abilities and skills
- Evaluates employee's performance and plans for compensation actions in accordance with that performance
- Provides developmental opportunities through identification of internal and external training opportunities
- Creates opportunities for employee growth
- Provides continuous coaching with regard to functional and leadership standards (technical skills and behaviors)
SCOPE
- Decision Impact: Dept./Individual
- Department Responsibility: Single
- Budgetary Responsibility: Yes
- Direct Reports: Yes
- Indirect Reports: Yes
- Physical Requirements: Must frequently lift and/or move up to 25 pounds
REQUIRED EDUCATION
- Minimum High School Diploma or equivalent. Bachelor's Degree preferred.
REQUIRED EXPERIENCE
- • Related Functional Experience: Minimum of 8-10 years of experience in roles related to title searches, examinations, and policy issuance.
- • Time in position: Minimum of 3-5 years supervisory experience
- • Strong analytical skills to analyze data, identify trends, and make informed decisions to improve processes.
- Underwriting knowledge.
- • Ability to determine proper resolution of title examination issues.
- • Effective research skills and ability to use title searching software (i.e.,
- • Data Tree, DATATrace and FASTSearch)
- • Effective communication, presentation, and organization
- Knowledge of real estate law and title & escrow curative procedures
- A customer-centric approach, ensuring that title production processes meet clients' needs and expectations.
- Experience in assessing and managing risks associated with title production.
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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
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All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.
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