Senior International Servicing Specialist

Senior International Servicing Specialist

Letterkenny - 2/3 days in office

A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!

If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.

At PGIM, You Can!

What you will do

PGIM Ireland are seeking to hire an International Servicing Specialist for PGIM Real Estate Loan Services who are responsible for the servicing and asset management of commercial loans originated by PGIM Real Estate (PGIM RE) outside of the United States. Irish hours will apply from Monday to Friday, however there is a requirement to be flexible, specifically during peak times. Hours are subject to change in line with role requirements.

What you can expect

• Servicing/Cash Management - Calculation of debt service, delivery of billing letters, remittance reports and application of waterfall structures
• Surveillance - Review of compliance certificates, calculations to confirm covenant adherence, review and analysis of property monitoring reports
• Hedging - Management of all loan level hedging investments
• Banking Admin - Managing multiple international bank and borrower relationships
• Treasury - cash movements for multiple currencies over differing treasury platforms and time zones
• Proactively communicate issues to relevant stakeholders.
• Collaborate with multiple areas of the PGIM RE to ensure the highest level of service.
• Anticipate issues that may adversely affect portfolio performance and take action to reduce risks.
• Lead and manage special projects as assigned, as well as propose and drive process enhancements and automation.
• Cultivate both internal and external relationships to ensure proper service levels are achieved for each portfolio function.
• Review policies and procedures and ensure consistency across the regions.

What you will bring

• 2-3 years' prior commercial mortgage/real estate/finance experience
• Prior commercial loan servicing experience desirable including billing, calculation of interest rates, accruals and waterfall accounting across the capital stack
• Background knowledge of electronic banking and treasury methods
• Working knowledge of Bloomberg a plus
• Prior experience of Blocked/Charged accounts or KYC/AML a plus
• Ability to manage multiple responsibilities under challenging time frames
• Strong organizational, analytical and problem-solving skills
• Strong interpersonal skills with an ability to work collaboratively with various counterparts
• Self-motivated, proactive, detail oriented, highly organized and exceptional time management

What will set you apart?

• Strong financial services acumen and background
• Strong Microsoft Excel skills. Ability to work with Power BI a plus.
• Excellent oral and written communication skills

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

What we offer you

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
• Annual Leave of 23 days at full pay.
• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
• Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.
• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee's salary.
• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.

About PGIM - Global Asset Management

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.39 trillion in assets under management as of March 31st, 2025. With offices in 19 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives.

With a history dating back 150 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Our Commitment to Diversity, Equity, and Inclusion

PGIM has a long-held commitment to advancing diversity, equity and inclusion, rooted in the belief that this is a prerequisite for PGIM's success and sustainability. We work to attract, retain, develop and promote talent at all levels and aim to have a workforce that reflects the communities where we work, live and invest. We are intentional about creating a workplace where everyone has a voice and is welcomed, valued, respected and understood. From the moment people join PGIM, we pledge to help them unlock their full potential. Together, we are shaping a future where talent knows no boundaries.

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PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants' gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.

Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

PGIM Ireland has been awarded the IBEC Keep Well Accreditation Mark, this is in recognition of our commitment to making our employees wellbeing a priority.

Client-provided location(s): Letterkenny, Ireland

Job ID: Prudential-R-121847

Employment Type: FULL_TIME

Posted: 2025-08-16T18:38:30