Manager, Platform Management

The Platform Management Manager will implement quality assurance measures for style, voice, and adherence to enterprise standards and develop and assist in implementing editorial and design strategies that enhance connectivity across owned platforms in support of enterprise initiatives. This individual will build content, as appropriate, and oversee the content coordination and publishing workflow, including quality assurance reviews. The incumbent will also liaise with our intelligence and analytics team to ensure fulsome platform metrics to inform ongoing content and employee experience decisions.

The current EWA for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

What you can expect:

• Oversee the strategic roadmap(s) for Prudential Communications' owned platforms and ensure it aligns with measurable business outcomes and the overarching enterprise communications strategy.
• Build and enforce the strategic vision and direction for the platforms, including outcomes to be delivered.
• Contribute to and manage the execution of the editorial strategy across owned platforms, in support of the editorial, content, and design services lead.
• Establish and champion the relevance of the platforms within the function and the broader enterprise.
• Set guiding principles and success criteria for content and publishing, remove barriers to execution, and shape demand for enterprise platform engagement.
• Devise platform governance policies to ensure alignment with Prudential Communications' content and style standards and enterprise standards and policies covering ADA, privacy, and information security.
• Establish governance criteria for platform access and use and manage editorial partner access and training for publishers across the ecosystem.
• Work closely with internal intelligence partners to set target employee engagement metrics across owned channels.
• Establish and manage a content archival process to ensure the accuracy of information and relevancy to partners.
• Partner with vendors and internal technology enablement collaborators to address any incidents or critical issues and updates to the platforms as part of the strategic roadmap.
• Perform regular system checks to ensure platforms are operational, publishing/visual standards are maintained, and a seamless user experience is maintained.

What you'll need:

• 5-7 years of professional experience, communications experience preferred; bachelor's degree in a related field.
• Demonstrated expertise in content and channel management, and project management
• Proficiency in writing and editing.
• Self-starter with a client-centric and solutions mentality, and ability to work in a matrixed environment

It'd be a plus if you had:

• Excellent relationship management, client engagement, and persuasive influence skills
• Approachable executive presence; ability to build positive relationships at all levels
• A leader and doer who knows when to delegate and when to roll up sleeves
• Grace under pressure with a high degree of comfort operating in fluid, constantly evolving situations

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

People who have successfully developed their skills in this role have gone on to be promoted within Communications and the operations space.

We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.

We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• Retirement plans:
• 401(k) plan with company match (up to 4%)
• Company-funded pension plan
• Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

To find out more about our Total Reward package, see our Total Rewards Brochure. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $107,200.00 to $159,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please email accommodations.hw@prudential.com.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.