Operations Associate
Location
This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires going to our office at least one day a week.
Role Hours
The expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT).
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success.
About the role
Point's Operations Associate Program is a structured, accelerated pathway for high-potential early-career professionals to build a career in fintech operations. Over eight intensive weeks, you'll train across five critical production functions (Valuations Underwriting, Production Underwriting, Processing, Closing, and Funding) before moving into a full-time role aligned to your strengths and where the business needs you most.
The program is established and growing. Associates who come in curious, work hard, and take the training seriously leave with a level of operational fluency that typically takes years to build elsewhere — and the highest performers don't stop there. Mentorship, training support, and team leadership opportunities are real outcomes for people who earn them.
If you're early in your career and want to accelerate it, this is how.
Your responsibilities
- Learn. Go through an eight-week training program built around how real work gets done — not theory. Each week covers a different function, so you understand the full picture before you specialize.
- Practice. Work through simulated files, observe production team members doing live work, and build hands-on skills you'll use from day one in your role.
- Collaborate. Train alongside a cohort of peers starting at the same time. You'll learn from each other as much as from the program itself.
- Transition. At the end of the program, move into a full-time production role based on how you performed, what you're strong at, and where the team needs you.
- Deliver. Show up professionally and consistently, working U.S. Pacific Time hours (12 AM–9 AM Manila). Training is fully in-office. After the program, associates follow the hybrid schedule of their production team.
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About you
- Bachelor's degree in Business, Economics, Finance, Analytics, Math/Statistics, or a similarly rigorous field. Other majors are welcome if analytical ability and communication skills are strong.
- 0–3 years of professional experience. Fresh graduates are encouraged to apply; internship or BPO/operations experience is a plus.
- Strong written and verbal communication skills in English; able to synthesize and present information clearly.
- Proficiency in Microsoft Office and/or Google Workspace; comfortable working with data and drawing conclusions from it.
- Demonstrated adaptability and initiative — able to learn quickly, take direction, and operate independently.
- Professionalism under pressure: reliable, organized, and accountable to commitments.
- Commitment to working U.S. Pacific Time hours, including on-site training for the full program duration.
- Growth orientation and long-term career intent. High performers have opportunities to advance into mentorship, training support, and team leadership roles.
Our benefits
- Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
- Career Advancement: Structured development programs, certifications, promotion tracks, and access to an educational reimbursement program to support your career growth.
- Work-Life Balance: 18 holidays, and hybrid work options in a supportive environment.
- Support for Your Work: Get set up for success with company provided Mac equipment and monitor, and a one-time home office reimbursement to create a productive workspace.
Perks and Benefits
Health and Wellness
- FSA
- Fitness Subsidies
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Non-Birth Parent or Paternity Leave
- Birth Parent or Maternity Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
Office Life and Perks
Vacation and Time Off
- Leave of Absence
- Personal/Sick Days
- Paid Holidays
- Unlimited Paid Time Off
Financial and Retirement
- Company Equity
- 401(K)
Professional Development
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
Diversity and Inclusion