Business Operations Associate/Senior Business Operations Associate

Local or 100% Remote

Who we are 

Our mission at Point is to make homeownership more valuable and accessible to all. Every day, we explore, build, and iterate to create innovative financial products that improve the lives of our customers. Together, we’re creating the premier full-stack home equity platform to help current homeowners access their home wealth and aspiring ones realize their dream of homeownership. Point has raised over $180M from Andreessen Horowitz, WestCap, Prudential and other leading investors.

About the role

This role is a great fit for someone who enjoys solving complex problems, driving clarity in ambiguous situations, and working across teams to get things done.  In this role, you’ll lead high-impact projects that touch every part of the business, from digging into data to identify growth opportunities, to driving structured operational initiatives, to helping shape how the company scales. The scope is intentionally broad, so we’re looking for someone with strong analytical skills, a sense of ownership, and the flexibility to take on a range of challenges.  You’ll collaborate closely with senior leaders across the company, so clear communication and a practical, team-oriented mindset are key.

Our culture

We are a people-first, value-driven team. We come from varied backgrounds, experiences, and time zones. Our teams are aligned in service to our goal — to improve the lives of customers. Our culture is built on sharing ideas, supporting each other, and being empowered to do our best work. Find out what you can accomplish as part of an engaged, high-achieving team focused on a common goal.

Your responsibilities

• Run data analysis and build scalable models that you use to uncover insights and drive decision making for Point.
• Translate complex analysis into clear, concise narratives and recommendations for senior leaders and stakeholders.
• Collaborate across product, growth, and operations to implement operational changes and product initiatives.
• Own workstreams within complex, cross-functional initiatives, driving progress with structured project management and high accountability.
• Design and operationalize new processes that scale with the business and support product evolution and operational efficiency.
• Develop a deep understanding of Point’s strategy, product, and business model — and apply a company-wide lens to every project.
• Jump into high-priority, fast-moving projects — from supporting capital markets to shaping board-level materials — wherever the need is highest.
• Identify and quantify opportunities for automation, tooling, or workflow redesign that reduce manual overhead across the business.
• Maintain a high bar for analytical quality and operational rigor, ensuring recommendations are well-supported and executed effectively.

About You  

• You have a bachelor’s degree in a quantitative field.
• You bring 2–4 years of professional experience, including at least 2 years at a top-tier management consulting firm or investment bank.
• You’re highly proficient in Excel and comfortable using SQL and data visualization tools to analyze and present insights.
• You’re curious about AI tools and energized by the opportunity to build and experiment with AI-powered workflows.
• You communicate clearly and effectively, both in writing and in conversation.
• You take ownership of your work and responsibilities, and thrive in fast-paced, ambiguous environments.
• You approach your work with a mindset of continuous improvement and a desire to grow personally and professionally.

Our benefits 

Generous health benefits

• We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).

Unlimited paid time off

• Recharge with unlimited paid time off and 10 company holidays. 

Flexible remote & onsite work

• Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ. 

Fully paid parental leave

• Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL. 
• For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave. 
• In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay.

Financial wellness

• We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options.

Extra work/life benefits

• We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement. 

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. 

Compensation at Point will be determined by skills, experience, and geographic location. Point has identified the expected annual base salary for this role at this level based on the market by tiers (Region | Location | Market Salary):

• Tier 1 | San Francisco Bay Area, New York, Los Angeles, & Seattle | $112,300 - $151,800
• Tier 2 | Chicago, Austin, Denver, Boston, Washington DC, San Diego | $95,200 - $128,800
• Tier 3 | All other US metro areas | $90,100 - $121,900

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors to determine final compensation.

Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, or WA.