Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As the Deputy Chief Compliance Officer within PNC's Retail organization, you will be based in a location within PNC's footprint. Responsibilities require time in the office or in the field on a regular basis.
Position Overview:
The Deputy Chief Compliance Officer will report into the Chief Compliance Officer of PNC and will directly manage the Second Line of Defense Compliance team that is responsible for overseeing the risk-taking activities of the PNC Retail business. The Deputy Chief Compliance Officer will also be responsible for working more broadly with the Chief Compliance Officer to drive continuous improvement across PNC's broader compliance program, incoming by ensuring that the compliance teams covering PNC's different lines of business, as well as teams dedicated to covering specific risks that span the enterprise horizontally, work together as a single, effective, cohesive unit.
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The Deputy Chief Compliance Officer will also represent Enterprise Compliance on senior business risk committees and interface with line of business personnel on a daily basis, leading a team focused on identifying, analyzing, and advising the business on action that can be taken to mitigate compliance risk. The Deputy Chief Compliance Officer will also represent the Enterprise Compliance Department in meetings with PNC's OCC, CFPB, Federal Reserve Bank, and FDIC exam teams.
The Deputy Chief Compliance Officer will be expected to be a thought leader in areas of regulatory interpretation; the OCC's and CFPB's expectations regarding a large bank's Compliance Management System; and strategies and tactics for preventing and detecting business activities and create compliance risk outside of PNC's risk tolerance.
Other primary responsibilities include the following:
The Deputy Chief Compliance Officer's primary responsibility will be leading the Enterprise Compliance responsible for using PNC's the Compliance Program to effectively oversee the risk-activities of the Retail business. In this role, the Deputy Chief Compliance Officer will be responsible for working with his/her team to, among other things: (1) counsel the business regarding compliance risk mitigation in the context of initiatives, including those driven by changes in operations and/or legal and regulatory requirements; (2) oversee the business in efforts designed to close identified compliance gaps; and (3) formulate monitoring and testing activities designed to assess PNC's effectiveness mitigating compliance risk, particularly in the context of higher risk activities, identifying areas for improvement as necessary. Additionally, the Deputy Chief Compliance Officer will be responsible for presenting on such matters periodically to PNC's senior business leaders and PNC's local exam teams.
The Deputy Chief Compliance Officer will also have a broader role assisting the Chief Compliance Officer in continuing to improve PNC's Compliance Program, including the policies, procedures, and processes used by Enterprise Compliance to oversee execution against new legal and regulatory requirements, and Enterprise Compliance's independent risk assessment, monitoring and testing activities. In this role, the Deputy Chief Compliance Officer will be responsible for working closely with the Chief Compliance Officer to ensure that PNC's Enterprise Compliance Program Team and the Enterprise Compliance subject matter expert teams that oversee PNC's business activities work together so the requirements of the Compliance Program are fit for purpose and leveraged by the subject matter expert teams as required.
Preferred Competencies/Skills
• Subject matter expertise in consumer finance laws and regulations.
• Subject matter expertise in the expectations for Compliance Management Systems established by US bank regulators, including guidance articulated in the Comptroller's Handbook and the OCC's Heightened Standards for Large Financial Institutions.
• Superior oral and written communication skills.
• Strong emotional intelligence and organizational awareness.
• Experience working in highly matrixed organizations.
• Law degree preferred.
• Prior experience working in a large financial institutional preferred.
• Prior experience leading large team of professionals with proven ability to drive change preferred.
Job Description
- Reporting to the Compliance Program Executive, oversees and establishes effective compliance programs and designs policies to prevent or identify illegal, unethical, or improper business practices. Responsible for junior staff and solving talent management problems. Constructively challenges conclusions/status quo and credibly influences customers.
- Directs the management of regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies. Independently challenges analyses, reviews and recommendations.
- Establishes and oversees the Compliance program objectives for assigned line(s) of business, products/services and applicable regulations. Responsible for socializing those objectives (from a leadership position) to the business. May serve as a subject matter resource regarding compliance impact on such matters as marketing materials and sales programs, product development, document review and other business initiatives.
- Oversees the Compliance monitoring program and completes a final review of compliance reports. Manages issues, escalates to the highest level of leadership, and recommends corrective action plans. Reviews and reports on assessments of compliance risk and internal controls, as appropriate. Monitors regulatory developments, advises business management of proposed rule changes and provides recommendations.
- Directs and enhances key business initiatives. May include developing and/or conducting Compliance training programs for specific employees. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Compliance Reporting, Customer Risk, Decision Making, Regulatory Requirements, Risk Assessments, Risk Control, Strategic Objectives
Competencies
Anti-money Laundering/Sanctions Policies and Procedures, Audit And Compliance Function, Fraud Management, Internal Controls, Problem Solving, Regulatory Environment - Financial Services
Work Experience
Roles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $125,000.00 - $321,490.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 06/25/2025, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
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