Strategic Account Manager

Job Description:

As a Strategic Account Executive (AE), you are responsible for the growth of our strategic accounts in the region, ensuring all key metrics are delivered. With identified accounts, you will ensure revenue growth, customer success and long term partnership with the customers. Our Strategic AEs will provide direction and recommendations to the extended territory team and leadership to increase efficiencies, structure, and strategy of the region, ensuring individual and team success.

Who you're committed to being:

• A life-long learner, dedicated to developing and maintaining subject-matter expertise on Pluralsight's products and platform.
• Consultative and collaborative in your approach, with outstanding interpersonal skills and a commitment to teamwork for success.
• An advocate for learning, adept at assisting companies in fostering a culture of skill development by leveraging Pluralsight's reporting and analytics to showcase value and drive employee growth.

• Meet and exceed sales quotas - Close customer contracts with the largest companies in Europe, with a variety of existing revenue, with 12+ mo. average sales cycles, build and grow pipeline, accurately forecast, cold call and prospect account base for new opportunities, identify and win new business accounts.
• Own your business: Increase sales, develop leads, and close opportunities. Develop territory strategy plans and specific account plans, expand installed base and be confident in articulating/deploying a multi product strategy while acquiring net new customers, create and implement demand generation plans within territory, be accountable for all aspects of taking down the number, as if you truly owned Pluralsight.
• Establish yourself as a trusted advisor through being assertive, present, and relevant - Build relationships with customers through all phases of the life cycle, identify and care for customer needs, build cases for customers that draw on their technology strategy and tangible business outcomes, build compelling ROI projections, maintain accuracy in Salesforce, develop process to for meaningful customer experience, prospecting, developing, managing, and driving a territory plan to support lead generation, full sales cycle management. Create strong partnership with Customer Success, Solution Architects, Solution Services, Marketing, Business Development team and our legal team to drive impact for your customers and prospects.
• Leverage internal and external tools to improve customer information
• Enhance success with world class SaaS toolkit (access to Salesforce, Outreach and Zoom), provide feedback on pre-sales issues and competitive trends, use sales tools to identify and profile, quote, invoice, and collect revenue from customers, curate customer testimonials.

• 5-10+ years B2B SaaS experience with strategic enterprise accounts (10.000+ employees), exceed quota and ability to close $1M+ deals
• Has sold into a C-Suite and with customers through all phases of the life cycle
• Understands various stages of typical solution sales cycle
• Proven track record of exceptional sales success and operational excellence through creating successful internal & external partnerships
• Experience with Salesforce or similar CRM tools preferred
• Excellent interpersonal and communication skills (verbal & written) including outstanding telephone presence, multilingual preference
• Entrepreneurial attitude, self-motivated, accountable approach, combined with strong sense of collaboration
• Ability to follow through and meet deadlines
• Flexible and adaptable to change

• Sold enterprise platforms or solutions to IT, Learning, and Engineering, and tech leader decision makers within the Engineering Org
• Sold for products in the growth stage and build proposals with a multi product strategy
• Hybrid Work Model: This role follows a hybrid schedule, with on-site work at our Dublin, Ireland office Tuesday through Thursday and remote flexibility on Mondays and Fridays. This approach helps us collaborate more effectively, make decisions more quickly, and build a stronger culture, while still providing flexibility.

• We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We're mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We're lifelong learners and champion team member growth and advancement
• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.