This position is also available for employment in these areas:
Dublin, Ireland, Hybrid - India
Job Description:
A Senior Business Analyst is responsible for partnering with our Go-To-Market (GTM) teams—including Sales, Customer Success, and Business Development—to drive data-driven decision-making across the organization. Your role is pivotal in ensuring that insights are not only actionable but also easily understood and implemented by GTM teams.
Who you're committed to being:
- You are Self-motivated and a self-starter.
- Accountable to complete work in an efficient and complete manner
- You are detail oriented
- Continually looking for ways to streamline and improve processes
- You enjoy learning and are open to new ways of doing things.
- When communicating you are self-aware, insightful, and proactive.
- You believe in continuous improvement and request frequent feedback from others.
Want more jobs like this?
Get jobs delivered to your inbox every week.
What you'll do:
- Translate high-level business questions into structured analytical problems and deliver clear solutions.
- Define, build, analyze, and monitor KPIs that inform strategy.
- Lead deep-dive analyses on GTM performance drivers (e.g., sales effectiveness, customer retention, pipeline conversion).
- Create data-driven recommendations on GTM strategy, using data to guide business performance, and operational processes
- Clearly communicate compelling insights, storylines and recommendations through a variety of mediums (e.g., verbal, long-form presentation, email).
- Collaborate with Field and Success Operations to define a comprehensive set of KPIs that measure operational effectiveness.
- Act as a bridge between the technical teams (IT, Engineering, Data Science) and business users, ensuring that data is accessible and usable.
- Drive the adoption and continuous improvement of GTM dashboards, ensuring they meet business needs and are used effectively by the field teams.
- Champion data literacy and enablement across GTM teams by building documentation, hosting enablement sessions, and serving as a go-to resource.
- Build strong relationships with GTM stakeholders, ensuring alignment of analytics priorities with business needs.
- Support change management initiatives by providing data and insights to shape new processes or programs.
Experience you'll bring:
- Experience with Tableau, SQL, and Excel/Sheets
- Experience navigating complexity and ambiguity with ease
- Experience analyzing and synthesizing data from multiple sources
- Experience with decision influencing; ability to distill complex ideas into straightforward and compelling story-telling
- Communicate effectively at all levels of technical and functional teams across the business, senior leadership and the executive team
Requirements:
- Experience with CRM and GTM platforms (e.g., Salesforce, HubSpot, Gong, Outreach, Looker).
- Familiarity with modern data stack tools (e.g., dbt, Snowflake, Sigma).
- Professional certification (e.g., Certified Business Analyst Professional [CBAP], Tableau Desktop Specialist).
- Prior experience in a high-growth SaaS or technology company.
- Requires a minimum of 4 years of related or equivalent experience; a Bachelor's degree, or an advanced degree without experience.
Why you'll love working here:
- We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location.
- We're mission-driven and values-guided.
- We're mission driven and guided by our culture pillars
- We have a strong commitment to diversity and belonging
- We cultivate a culture of trust, autonomy, and collaboration
- We're lifelong learners and champion team member growth and advancement
- We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.
About us:
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
Physical and Mental Requirements:
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement:
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following:
- Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).
- We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.
- All legitimate Pluralsight job openings are posted on our Careers page, and our hiring process is outlined in detail on our How We Hire page.
If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via recruiting@pluralsight.com to verify its authenticity.
#LI-RG
#LI-Hybrid
#LI-Remote