Solution Consultant

Job Description:

As a Pluralsight Solution Consultant, you're the trusted guide and strategic partner helping organizations supercharge their tech talent. You'll lead the way in showing how Pluralsight's platform can transform workforces. You'll craft compelling product demonstrations, uncover and understand each customer's unique technical needs, design tailored evaluation plans, and navigate prospects through a smooth, successful trial experience. By the time you hand them off to the Customer Success team, they'll be primed and excited to accelerate their skills transformation—thanks to you.

Who you're committed to being:

• Creative and Inventive. You are flexible in how an issue / problem / situation is approached. You are not constrained by the way you were initially taught when seeking solutions. You are aware of different forms of creativity. Your humor is a creative resource, used appropriately as an emerging contextual response.
• Curious. You ask questions to understand, not to simply get answers. You are transferring knowledge to others, not simply showcasing what you know or what others do not. You are a perpetual learner across a broad range of topics and subjects.
• Resilient. You are at your best when things are at their worst. Your thought processes are persistent. You persevere and remain focused.
• Adaptable. You adapt to situations and individuals, while taking into account the context of the situation. You are open and tolerant of ideas and approaches different from your own. You know your boundaries, and how/when to extend them.
• Ability to Trust. You trust in yourself and maintain trust in others. Your trust is built upon good judgment. Your reflection on previous experiences helps to inform the exchange of trust.

• Develop and deliver targeted & specific value-based product demonstrations to enterprise executives & decision makers, as necessary.
• Assist in conducting customer business and solution discovery
• Own presales components of the value engineering lifecycle including: value discovery, financial justification, & ROI presentations
• Be the "go-to" expert in Pluralsight's products (Skills) and act as a SME and business partner for the assigned sales team for all related questions
• Conduct customer facing technical sales meetings as needed by the team
• Develop and be able to work in a structured workflow for technical sales requests
• Assist in identifying and delivering development of marketing materials and other technical resources needed to enable the assigned Pluralsight sales team
• Own & drive pilot implementations and customer security responses to completion
• Be an expert in Pluralsight's Professional Services offerings and known when to position and upsell service opportunities
• Assist assigned Enterprise sales teams in drafting and managing technical requirements required when responding to RFP/RFI proposals

• Strong operational understanding balanced by highly-effective interpersonal skills
• Ability to effectively influence senior-level customer decision makers
• Excellent business understanding with ability to simplify complex technical subjects to ensure mutual understanding
• 3+ years of sales engineering experience, ideally with a Software as a Service
• BSc. Computer Science, Software Engineering, equivalent work experience preferred

• We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We're mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We're lifelong learners and champion team member growth and advancement
• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.