Job Description:
A People Operations Specialist provides administrative and operational support for our global employees for all people related functions and requests. The role is responsible for HR coordination activities, such as interpreting and executing HR policies and procedures, answering and routing team member questions and concerns, facilitating onboarding and offboarding activities, HRIS maintenance, compliance tracking and benefits administration.
Who you're committed to being:
- Be committed to providing exceptional, culture- and values-aligned customer service.
- Be well-organized and methodical in your approach to problem solving.
- A lifelong learner; welcome and look for diverse perspectives and opinions because they enhance our decisions.
- Be a proactive communicator and change agent.
- Applies judgment and empathy as both a team member advocate and company champion.
- Think globally across all functions to support our Pluralsight's international workforce.
- You are committed to confidentiality and integrity when handling sensitive employee information.
Want more jobs like this?
Get jobs that are Remote delivered to your inbox every week.
What you'll do:
- Provide timely and accurate resolution to routine queries from employees across all HR functions, including benefits and perks, payroll and expenses, time off and leave, policies and compliance
- Ensure the delivery of critical people operations processes by becoming a subject matter expert in our HRIS platform to enact employee changes, including hires, departures, job changes and reorganizations, ensuring high degree of accuracy and confidentiality
- Enhance and maintain tools and resources (e.g., SOPs, job aids, FAQs) to facilitate process integrity and self-service capabilities
- Support the integrity of our data by proactively running regular audits and reporting
- Develop a close, consistent, and highly effective working relationship with the rest of the People Operations team to drive a positive internal customer experience
- Assist with ad-hoc global projects and other tasks as necessary, in support of People team strategic initiatives, to help the organization scale and achieve business results
Experience you'll bring:
- Experience with Google Applications (Gmail, Docs, Sheets, Slides)
- HRIS (particularly Workday) experience is a plus
- Experience with ticketing tools (Zendesk, ServiceNow, etc.)
Requirements:
- 1-2 years of experience in HR operations or People Operations
- Outstanding interpersonal and communication skills, with genuine desire to provide a positive internal customer experience
- Proven commitment to maintaining strict confidentiality and professionalism regarding sensitive employee issues and information
- Ability to manage time, multitask, embrace change, and (re)prioritize in a fast-paced, dynamic environment
- Comfort with data reporting, plus unwavering attention to detail
- Comfort working with team members across the globe
Why you'll love working here:
- We're a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
- We're mission driven and guided by our culture pillars
- We have a strong commitment to diversity and belonging
- We cultivate a culture of trust, autonomy, and collaboration
- We're lifelong learners and champion team member growth and advancement
- We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.
About us:
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today's tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
Physical and Mental Requirements:
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.
EEOC Statement
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
The annual US hourly range for this role is $21.78 - $30.26 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.
Applications must be submitted within 90 days after the initial posting date to be considered.
Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following:
- Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).
- We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.
- All legitimate Pluralsight job openings are posted on our Careers page, and our hiring process is outlined in detail on our How We Hire page.
If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via recruiting@pluralsight.com to verify its authenticity.
#LI-Remote #LI-MW1