Job Description:
At Pluralsight, we believe everyone should have the opportunity to create progress through technology. Everyone should have access to the skills of tomorrow. That technology can make the world a better place. Through the work we do every day, we empower the people who power our world. And we don't let fear, egos or drama distract us from our mission. We're adults, and we treat each other that way. We have the autonomy to do our jobs, we value transparency and trust in each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission to advance the world's tech workforce
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The Role:
The Associate Technical Skills Consultant possesses an entry-level understanding of technologies, business operations, and skills development. The consultant, in partnership with senior consultants, assists Pluralsight business customers to achieve their skills development objectives by assessing corporate technology goals, providing support and assistance on skills plans/initiatives, and coordinating skills plan execution. This requires a strong ability to manage diverse and sometimes competing priorities, time sensitive tasks, communication, as well as strong attention to detail.
In addition to the responsibilities related to their primary role, the associate consultant is expected to contribute to process improvement, and execution of services within Platform Value Services, as assigned.
Here are the things you must have:
- 2-3 years of experience providing entry-level consulting, in a technology, business systems analysis, or technical skills development capacity
- Demonstrated experience with technical teams and customers
- Ability to translate technical subjects or features into value-based conversations
- Proficiency to understand customer requests and deliver recommendations
- Self-starter who is able to effectively manage time, prioritize, produce with autonomy, and communicate successfully
- Strong operational aptitude balanced by a highly-effective interpersonal skill set.
Here are the things that will set you apart:
- Previous Project Management Skills, experience with Agile/Scrum
- Data, analytics and data visualization skills
- Experience and/or a keen interest in a tech-related discipline (development, IT, machine learning, etc.)
- Passion and experience working in STEM / STEAM skills development arenas
- Strategic, systems thinking with a proclivity to explore new ideas and push boundaries
- You adopt the discipline of Crucial Conversations; you seek to understand where others are coming from without allowing your own context to get in the way
You're committed to being a team member who:
- Views the success of your team members and the company as a whole as part of your responsibility
- Delivers solutions that are creative, forward-thinking and meaningful to the business
- Visualizes the most appropriate solution given all the facts, present that solution in clear and positive manner to gain support from internal and external groups
- Approaches others in a genuine and honest way and always assumes positive intent in others
- Achieves results through agreements and are fully committed to satisfying all agreements or communicating early and often if those agreements cannot be satisfied
- Actively explores new ideas and pushes boundaries, is willing to revisits approaches with the belief that what we are currently doing may not be accessing what is possible
Here are the things you'll do:
- Regularly consult with team members and existing customers, reinforcing the value Pluralsight provides in building applicable technology skills across all levels and disciplines
- Participate in discovery sessions with our customers to understand business objectives and supports delivery by effectively executing on assigned tasks
- Collaborate with other team members and support capacity demands and delivery timelines through the development and delivery of Skills Strategy Plans
- Regularly engage with and support Pluralsight revenue teams via virtual meetings, collaborate with internal and cross functional teams, and support leadership decisions
- Serve as an input to internal teams to produce and maintain tools and other deliverables that deliver value to our customers improve team processes
- Work with your team to build scalable solutions and enhance existing services
- Provide support on the resources available through the Pluralsight Technology Learning Platform
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact ta-operations@pluralsight.com to request an accommodation.
For more information on Plurasight's commitment to building a more diverse and inclusive workforce please review our most recent Diversity, Equity, Inclusion and Belonging Report HERE.
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