Learning Excellence Lead

Role Summary

The purpose of Learning and Development (L&D) organization at Pfizer is to maximize colleagues' impact and growth through continuous learning & development.

The Emerging Markets (EM) /China Training Excellence Lead is accountable for establishing the operating process of the new L&D model; brand training; e-learning and CFC (client-facing colleagues) tools training. This role will Lead regional L&D programs. The successful candidate will establish and implement the organization's operating plan with strong process excellence, learning expertise and stakeholder engagement skills.

The role will be a member of EM/China Learning and Development (L&D) Leadership Team, collaborating with EM/China L&D LT and content creation team to define the content and approach that delivers uniform and high-quality learning.

• Operationalize the operating model and plan for the EM/China L&D training org, including ensuring operational excellence and ways of working; developing the process for training needs collection and analysis; determining KPIs and appropriate data reporting; and managing the department budget.
• Advance enterprise learning solutions and bring best practices to EM/China region
• Streamline brand training delivery content management and global content usage; provide train-the-trainer capabilities(T-T-T).
• Drive L&D program and project management for EM/China.
• Determine and provide training performance metrics and data reporting that supports continuous improvement.
• Accountable for CFC tools training.
• Drive self-learning solutions strategy, including managing e-learning tools and collaborating with Learning Management Systems & Platforms team to increase e-learning utilization.
• Drive digital innovative solutions for training delivery.

• Contribute insight and direction as a member of EM/China L&D leadership team.

• 10 years' experience in a multinational company.
• Track record of successfully structuring and developing bold and innovative strategies from the ground up
• Demonstrated experience leading in a matrix environment and rolling out strategies from inception to successful implementation.
• Prior experience working in global context and/or success leading geographically dispersed teams.
• 5+ years of people leadership experience with evidence of high emotional intelligence.
• Ability to work on multiple projects simultaneously and manage competing priorities.

• Commercial training experience including delivery of blended and distance learning curricula and content.
• Experience in evaluating Learning programs and materials to ensure client and learner needs are met.
• Understanding of Pfizer's business.