Overview
You will be responsible for supporting the day-to-day logistics and distribution operations for the Supply Chain team at SodaStream. This role will be working closely with our planning and order management teams, as well as our retail 3PLs.
Responsibilities
- Evaluate orders with shortages using defined business rules, communicate required actions to customer service.
- Perform various customer and retail order updates in NetSuite.
- Ensure 3PL Warehouse provides timely & accurate reports on shipping and inventory transactions; perform daily validation between ERP & 3PL ERP system.
- Publish weekly reports and drive improvements to minimize fines, deductions, and Out of Stocks; drive process changes to minimize EDI failures.
- Track and analyze retailer non-compliance charges, develop and maintain audit process to eliminate errors and charges related to late/missing ASN's, missed routings, cancel dates etc; seek corrective action or resolution.
- Creatively identify opportunities for technology to enable increased service levels and automation.
- Participate in bi-annual physical inventories - oversee process with internal stakeholders and 3PLs including enter counts into ERP system and performing root cause analysis.
- Lead regular cycle counts with 3PL partners.
- Understand and troubleshoot order life cycle issues; manage on-time delivery of all orders and order data flows from ERP to 3PL systems.
- Work with both SodaStream and 3PL IT to make sure orders are closed, ASNs are sent, and tracking numbers are available.
- Responsible for producing weekly metrics for Supply Chain Leadership Team.
- Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions.
- Monitor critical shipments across each leg of transport.
- Review billing invoices for payment.
- Report shipping incidents with Quality Assurance.
- Evaluate existing supply chain processes, systems, and procedures to identify areas for improvement.
- Ability to back up and support Sr Supply Chain Analyst as needed.
- Ability to problem solve multiple exceptions at once and prioritize to meet business needs.
- Understand logistical flows between multiple nodes to ensure products are in the right place at the right time.
- Ability to work between multiple business functions while understanding other functional roles.
- Additional hours required during high volume shipping periods and physical inventories.
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Qualifications
- Bachelor's degree in Business, Business Analytics, Supply Chain Management, or related field preferred.
- 1-3 years' experience in the supply chain, logistics or distribution field.
- Familiarity with Supply Chain processes (e.g.: warehouse management, planning and inventory).
- Experience with NetSuite (a plus) or another ERP system.
- Strong analytical skills with the ability to dissect operational reporting to identify key areas of focus.
- Must be detail oriented with strong execution skills. Requires knowledge of organizational work processes and how to get tasks accomplished across functional boundaries.
- Strong verbal and written communication skills, tracking and follow-up skills required.
- Advanced Excel skills necessary. Ability to clean data, with knowledge beyond common formulas.
- Familiarity with PowerBI.
- Intermediate SQL, Access knowledge is a plus.