Responsibilities
The Zone Assistant must have highly developed interpersonal and communication skills. The Zone Assistant must be flexible and adaptable to a fast-paced environment and changing priorities. Primary duties of this position include customer service to customers and both Sales and Sales Ops teams. Knowledge of Human Resources Information Systems (SAP HCM), IMS Masterfiles and other systems. XPTR is helpful but will train.
Customer Service Responsibilities Include:
Maintaining accountability of issues through resolution with the appropriate manager
- Employee Assistance - Sales and Sales Operations
- Sales Accounting, Daily Paperwork, Warehouse Questions, etc...
- Rewards & Recognition - Sales and Sales Operations
- Gift Card Ordering, Meals, Tracking, etc...
- HH/Equipment - Returns, etc...
- Meeting Prep - Sales and Sales Operations
- Masterfiles
- Customer Call ins
- Supply Ordering - Sales and Sales Operations
- Maintenance Repairs, Vendor Coordination
- Communication boards - Sales and Sales Operations
- Mail/UPS/DHL/FEDEX
- Coupon Distribution
- Fleet (toll tags, registration)
- Security (ID Badges, System Maintenance, etc...)
- D&I Events - As One
- 1:1 - DSL Support in addition to personal 1:1
- Help with Recruiting Events & Out Reach
- Records Maintenance and Filing
- Keeping federal posting boards updated and accurate for each district office
- Revenue Audit
- Employee Computer related support (i.e. IPads, IPhone, computers)
- Behind the scenes support for RSR and SDL's
- Daily Reconciliation and verification process for sales organization
- Tracking and communicating DOT documents needed from all Regulated DOT employees
- Mastefiles Data Base
- Zone Hand Held Support (i.e., batteries, HHDs, HH Printers, etc)
- Meetings/Special Events prep.
- Accounts Payables
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Compensation and Benefits:
- The expected compensation range for this position is between $37,000 - $66,400 based on a full-time schedule.
- Location, confirmed job-related skills and experience will be considered in setting actual starting salary.
- Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
- In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.
Qualifications
Minimum Job Requirements:
- High School Diploma
- Associate Degree preferred
- Minimum 3-5 years administrative experience
- Computer skills including expertise in Excel and proficiency with Word, Outlook, and PowerPoint.
- Frito-Lay/PepsiCo computer systems
- Other Duties as assigned
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement