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Inside Sales Development Representative - HCM Solutions

Tempe, AZ


Sales Development Representatives (SDRs) generate top of the funnel, qualified leads through outbound prospecting and marketing lead follow up. All prospecting is done remotely in the Inside Sales hub. Researching and engaging customers is via phone, email, or other virtual channels. This role focuses on HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales organizations but can refer to other business units. An Inside SDR is meant as a growth function, with career paths to Inside Sales Rep or field roles.

This position is an on-site role requiring the successful candidate to work from the office five days a week.


  • Conduct research on accounts, collect prospect contact info, and identify the company's decision makers and influencers
  • Create prospecting targets, conduct outbound prospecting to generate Sales Qualified Leads (SQLs) and schedule meetings as appropriate
  • Build rapport with prospects by nurturing and conducting engaging conversations, and articulates competitive advantages by highlighting our differentiators
  • Partners with selling representatives to strategically target accounts and identify potential opportunities for Paychex
  • Effectively manage open opportunities and maintain data updates within the CRM ( to ensure an effective pipeline is being nurtured
  • Follow up on Marketing Qualified Leads (MQLs) to transition them to SQLs, then submit SQLs to Paychex's lead routing function.
  • Follow established sales play cadences, as needed

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  • H.S. Diploma - Required
  • Bachelor's Degree - Preferred
  • 1 year of experience in Inside sales or equivalent combination of education & experience.

Client-provided location(s): Tempe, AZ, USA
Job ID: Paychex-25191-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • Health Reimbursement Account
    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Casual Dress
    • Some Meals Provided
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Company Equity
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program