Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
WellMed at Medical Center, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator / Medical Assistant to join our team.
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The Patient Care Coordinator / Medical Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Location: 7622 Louis Pasteur Drive, Suite 100, San Antonio, TX 78229
Hours: Monday to Friday: 8:00 am to 5:00 pm CST
Primary Responsibilities:
- Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields
- Load or update insurance information as needed
- Answer telephone calls promptly and courteously for all specialties
- Confirms and schedule appointments
- Verify eligibility and authorization and flag appointment accordingly
- Scan insurance card(s)
- Collect co-payments and outstanding balances
- Post payments received in practice management system and provide system-generated receipts