Financial Crimes Investigator

OFX is continuing to hire with most interviewing and on-boarding done virtually due to COVID-19. We welcome conversations around flexible working arrangements for this role. Please indicate in the application questions what working arrangements would be your preference.

G'Day. Nice to meet you. We're OFX, a global provider of online, international payment services for our personal, business and partner customers. Founded 20 years ago and headquartered in Sydney, OFX has grown to become a truly global company. We're now trusted by customers all around the world and have grown to over 350 employees with offices in Sydney, London, San Francisco, Toronto, Auckland, Singapore and Hong Kong. We are a publicly-listed company, listed on the Australian Stock Exchange (ASX: 'OFX')

Purpose of your role
As a Financial Crimes Investigator, you will be responsible for identifying and monitoring Financial Crime activities such as fraud, money laundering, and terrorist financing. You will be conducting investigations and reporting findings to the relevant APAC authorities. You will play a critical role in protecting OFX and its customers and ensuring the company meets its regulatory obligations

Key Aspects of the Role

• Conduct 2nd level investigations from alerts generated by OFX monitoring systems as well as alerts raised by front line teams.
• Drive and facilitate the continued optimisation of Financial Crimes detection systems by way of rule reviews, trend analysis, and customer & threat profiling
• Monitor and communicate volume and quality metrics
• Think critically about the customer's activity vs customer profile
• Engage with external partners, consortiums, and other financial institutions to exchange knowledge and gain a deeper understanding of Financial Crime trends
• Manage comprehensive investigations through to reporting to the applicable governing authorities. Ensure maintenance of thorough investigation records.
• Work in conjunction with other areas of the organisation to design and implement changes to processes and procedures. Update and train on internal documentation on work processes.
• Support the development and enhancement of the Financial Crimes team
• Contribute to a high standard of service to all internal/external clients

What you bring
Knowledge, skills, experience

• 3+ years' experience in Financial Crimes investigations ideally within the financial sector
• Knowledge of current Risk, Anti-Fraud, and Anti-Money Laundering obligations and frameworks
• Understanding of red flags, criminal typologies, and trends
• Ability to investigate, make logical findings and clearly articulate those findings.
• Ability to prioritise work and resources, keeping business objectives at the forefront of the decision-making process
• Strong stakeholder management and problem-solving skills
• Strong communication skills, both written and verbal, with the capability to articulate complex technical information
• Ability to maintain high standards of accuracy and work under pressure to achieve deadlines
• Demonstrated self-initiative and ability to work unsupervised.
• High level of personal integrity, commitment to confidentiality and privacy principles.
• Experience working closely with an operational function and frontline staff.
• Technical skills, MS Office Suite (Intermediate)

What it's like working at OFX
We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

Global markets move fast and so do we. We work across borders and time zones, which helps make the world feel a little smaller. From San Francisco, Toronto to London, Dublin, Sydney, Auckland, Hong Kong & Singapore, there's always a colleague to help.

• We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of channels and awards.
• Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual Make a Difference (Volunteer) Day, that OFXers can use together or individually.
• We have a strong and diverse workforce and we're committed to further developing this workplace culture to create an environment of trust, mutual respect and teamwork. We're proud of the breadth of cultural diversity represented by our employees and we aim to celebrate this each year by engaging in employee activities across our offices.
• Always keep learning. Drive your own learning with LinkedIn learning, which all OFXers have access to. We offer a variety of other learning programs and encourage cross functional and soft skill learning.
• We take pride in having a work/life balance and flexibility; we encourage employees to work productively and efficiently. Our OFXers enjoy Birthday leave to celebrate their birthday however they choose.
• Our Good Vibes employee-led committees organise events to keep our employees engaged inside and outside the office. Whether it's participating in our team social events, end of year celebrations (currently being hosted virtually). Our team wants you to feel welcome!