Compliance Manager, Platforms and Controls

OFX is continuing to hire with most interviewing and on-boarding done virtually due to COVID-19. We welcome conversations around flexible working arrangements for this role. Please indicate in the application questions what working arrangements would be your preference.

G'Day. Nice to meet you. We're OFX, a global provider of online, international payment services for our personal, business and partner customers. Founded 20 years ago and headquartered in Sydney, OFX has grown to become a truly global company. We're now trusted by customers all around the world and have grown to over 350 employees with offices in Sydney, London, San Francisco, Toronto, Auckland, Singapore and Hong Kong. We are a publicly-listed company, listed on the Australian Stock Exchange (ASX: 'OFX')

Purpose of your role
The Global Compliance Platforms and Controls Manager works with a range of stakeholders across the business to lead change and continuous improvement of OFX's global Compliance controls. This role will provide the global coordination of technical support on business initiatives and projects. The focus areas for this role are:

• Identify opportunities and drive improvements.
• Provide analysis, statistics and reporting across the Compliance function.
• Advise on new business initiatives and technology projects.

Having an intimate understanding of the OFX customer journey across our consumer and business lines you understand the risks and the necessary controls and share this understanding with internal and external partners.

Key Aspects of the Role

• Lead the development and integration of risk management and compliance platforms, policies and processes.
• Create global consistency of compliance processes, taking ownership of compliance systems.
• Drive and facilitate the continued optimisation (tuning) of Compliance systems by way of rule reviews, trend analysis, and customer and threat profiling.
• Provide relevant data analytics and information for the Compliance function, including production of regular metrics and provision of information for Committees, audits, independent reviews and regulatory requests.
• Prepare and drive delivery of corrective action (remediation) plans to uplift data quality or improve processes in regard to identified matters/incidents/clients.
• Take ownership of change management within the Compliance function and communicate this to the business as required. Partner with the business to develop and enhance the broader control environment.
• Partner with the business, in particular with the Client Due Diligence function, to ensure end to end processes are complete and efficient.
• As the key point of contact for compliance platforms and controls, provide prompt and thorough advice and guidance to the business and external stakeholders on enquiries and complex matters.
• Key point of contact for global product and technology projects or changes to ensure compliance controls and platforms are sufficiently understood and integrated.
• Provide support to and leadership as a key member of the Compliance team.
  

What you bring
Knowledge, skills, experience

• 5+ years' experience in Risk and Compliance, ideally within the financial sector.
• Knowledge of current AML/CTF, Risk, Anti-Fraud and broader financial services obligations and frameworks, with exposure across a number of geographies.
• Experience managing and setting/tuning rules within technology platforms used by financial services Compliance functions.
• Up-to-date understanding of typologies, trends and operational risks.
• Critical thinking, ability to make logical findings and clearly articulate those findings.
• Project management and the ability to prioritise work and resources, keeping business objectives at the forefront of the decision-making process.
• Leadership skills and ability to coach and manage a team.
• Strong stakeholder management and problem-solving skills.
• Strong communication skills, both written and verbal, with the capability to articulate complex technical information.
• Ability to maintain high standards of accuracy and work under pressure to achieve deadlines.
• Demonstrated self-initiative and ability to work unsupervised.
  

What it's like working at OFX
We're OFXers because we want to make a difference. We see challenges as opportunities and we're not afraid to roll up our sleeves to get stuff done. We're committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Global markets move fast and so do we. We work across borders and time zones, which helps make the world feel a little smaller. From San Francisco, Toronto to London, Dublin, Sydney, Auckland, Hong Kong & Singapore, there's always a colleague to help.
• We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers' effort, technical expertise or support through a range of channels and awards.
  Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual Make a Difference (Volunteer) Day, that OFXers can use together or individually.
• We have a strong and diverse workforce and we're committed to further developing this workplace culture to create an environment of trust, mutual respect and teamwork. We're proud of the breadth of cultural diversity represented by our employees and we aim to celebrate this each year by engaging in employee activities across our offices.
• Always keep learning. Drive your own learning with LinkedIn learning, which all OFXers have access to. We offer a variety of other learning programs and encourage cross functional and soft skill learning.
• We take pride in having a work/life balance and flexibility; we encourage employees to work productively and efficiently. Our OFXers enjoy Birthday leave to celebrate their birthday however they choose.
• Our Good Vibes employee-led committees organise events to keep our employees engaged inside and outside the office. Whether it's participating in our team social events, end of year celebrations (currently being hosted virtually). Our team wants you to feel welcome!