Summary
Location: Mexico City, #LI-HybridOn the journey to become leader in the industry for digitalization, Novartis has started a program called Lean Digital Core (LDC).This role ensures a seamless business transition from the current system(s) to the new LDC environment while minimizing risks and enhancing business continuity for Adopt countries/sites, through end of Hypercare phase.
About the Role
Key Responsibilities
• Drives Cutover planning, including preparation, execution, and reporting from a business integration perspective
• Ensures country Business Launch Contingency plans are ready
• Supports developing, managing, and presenting Cutover & Hypercare plans with concerned business parties
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• Plans and supervises Release readiness to ensure Go/No-Go meeting passed for Cutover, Hypercare, and business readiness items
• Schedules and leads ongoing Launch readiness review sessions. Co-hosts Cutover and Hypercare daily calls (in focused periods) with IT counterpart, focusing on driving Business Readiness and Business Ramp-up
• Supports planning with IT Cutover Manager and ensures business dependencies defined and handled
• Drives Hypercare KPI reporting target definition (and alignment with business stakeholders) and completes and communicates reporting if KPIs
• Defines and communicates country business resource requirements during interruption, in Hypercare and transition to post-Hypercare business support model. Ensures business resources available/contactable over Cutover and Hypercare period
• Acts as business customer concern point for Cutover & Hypercare issues, supporting resolution
• Identifies & mitigates risks to minimize potential disruptions during Cutover & Hypercare. Takes findings from post-cutover reviews, leading to scaling / automation for future rollouts
Minimum requirements:
• B.A Engineering, IT fields, Business Administration or related fields.
• + 7 years of shown experience in positions related to Cut over and Hypercare processes.
• Strong, global project management and Cross-functional skills
• Good communication and negotiation skills
• Solid SAP business process understanding. • ERP project implementation background (preferred)
• Ability to get results and meeting project deadlines
• Thrives in international and matrix-based organizations
• Experience managing people and large virtual teams
• Proficient English (additional languages preferred)
• Strategic and Hands on way of working (running meetings, tracking progress, managing issues & risks)
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Division
Operations
Business Unit
CTS
Location
Mexico
Site
INSURGENTES
Company / Legal Entity
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Alternative Location 1
India
Alternative Location 2
Czech Republic
Functional Area
Audit & Finance
Job Type
Full time
Employment Type
Regular
Shift Work
No