Job Description
Serves as liaison between care providers, patients and families. Maintains ongoing communication with patients and their families; responds to some of the comfort needs for patients. Assists patients and families in obtaining answers to questions that they may have; informs patients and families of available resources to help with their non-medical needs.
Job Responsibility
- Maintains ongoing communication with patients and their families.
- Makes periodic rounds of the waiting room, examination areas, lobby, treatment floors, emergency room etc. to check in with patients and/or families and assess satisfaction and comfort level.
- Assists patients and families by obtaining answers to questions including non-clinical information on the status and causes of delays.
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Job Qualification
- High School Diploma or equivalent required.
- 0-1 years of relevant experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).