Who you will work with:
You will report to the GC Senior Director Operations, within the Consumer X Marketplace Operations team. The role primarily works with Merchandising team, while also engaging with DSM, Marketplace, Marketing, Supply Chain and other Operations partners.
Who we are looking for:
We're seeking a Sr Manager, Operation Innovation for GC Ops team. As a sr. operations manager, you will have direct responsibility to drive a collaborative, effective business, as well as lead the implementation of key strategic and business priorities across functions. As a critical part of the team, this person will lead the team to work closely with Merchandising, DSM, Marketplace, Marketing, Supply Chain and other Operations partners to drive initiatives and communication across all levels of our business.
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Our ideal candidate can foster effective working relationships, drive clarity, instill trust and comfortably navigate ambiguity. They are adept at leading & facilitating projects and conversations, while also driving alignment and solutions.
Qualifications
• Bachelor's degree in a related field, or equivalent combination of education, experience and training
• 10+ years' experience in Operations or other business-related fields
• People manager with over 3 years' experience in leading a team
• Deep process and operational experience, including familiarity with the CODE Process
• Strong attention to detail, organization, and time management
• Strong communicator & collaborator
• Passionate, curious problem-solver
• Collaborative & strong communication skillset, including strong story-telling skills including PowerPoint and/or Keynote presentations
• Ability to influence and facilitate at leadership levels
• Comfortable working in ambiguous environments and driving a team to clarity/results
• Change agent/change management skills
• Proactive and solution-oriented approach
Core Accountabilities
• Drive cross- functional Calendar/Process
• Ensure all deadlines are met on time, with impeccable results
• Guide and influence the cross-functional process in collaboration with cross-functional partners
• Continuously seek out ways to improve process and capabilities of a multi-discipline team
• Work on key initiatives, for example, seasonal readiness and physical sample management etc.
• Drive and deliver projects against key strategies & priorities
What you will work on
You will work with the Geo Merchandising, as well as Consumer x Marketplace Operational partners to drive cross-functional process excellence and accountability as well as facilitate cross-functional alignment across teams within CODE moments. You will help with communication and information flow to drive clarity for a seamless and connected process, that delivers business results. You will lead the integration of new initiatives and tools.
- Define and manage seasonal operational processes, calendar and tools to support business excellence, with special focus on Marketplace led activities
- Partner with GC Marketplace , Merchandising, CODE, and Cross-Functional partners to plan, socialize, and execute seasonal deliverables and moments
- Conduct seasonal reviews to drive constant improvements
- Support onboarding of new teammates on our process and systems
- Represent GC in future systems development and planning, and in Code Cohort seasonal execution team