Software Engineer III, ITC

WHO WE ARE LOOKING FOR

As a Senior Software Engineer - Time & Absence, you will play a key role in delivering technical solutions for UKG Pro Workforce Management. You will be responsible for configuring, testing, and deploying system changes to meet evolving business requirements. This role requires strong technical leadership to ensure deliverables are completed accurately, efficiently, and on time. You will collaborate across product teams, drive best practices, and provide expert guidance throughout the implementation lifecycle.

WHAT YOU WILL WORK ON

• Global Impact: Collaborate on projects spanning APAC, EMEA, Greater China, and the Americas-your work will shape workforce management worldwide.

• Trusted Partnership: Act as a strategic advisor to client project teams, building strong relationships and driving satisfaction.

• Mentoring & Leadership: Share your expertise by guiding team members on advanced modules and solutioning.

• Build & Configuration: Lead the design and configuration of UKG Pro Time & Absence systems, ensuring solutions meet business needs and follow best practices.

• Testing Excellence: Support functional, integration, and UAT testing phases to guarantee flawless delivery.

• Best Practices & Innovation: Stay ahead of UKG Pro releases, advocate for process optimization, and recommend proactive improvements.

• Effective Communication: Translate complex technical concepts into clear visuals, diagrams, and process flows for diverse stakeholders.

• Documentation: Capture and validate business requirements, creating detailed technical specifications for implementation teams.

• Systems & Tools: Work with UKG PRO Workforce Management (formally Dimensions), Jira, ServiceNow, Workday, and apply Agile methodology to deliver efficiently.

• Issue Resolution: Coordinate with development and operations teams to resolve configuration, integration, and reporting challenges.

WHO YOU WILL WORK WITH

• Partner with leads and managers to ensure timely delivery.

• Collaborate with product management to align technical solutions with business goals.

• Work closely with cross-product engineers and integration teams.

• Engage with vendors to drive system fixes and innovative ideas.

WHAT YOU BRING

• Expertise:

7+ years in Time & Absence configuration.

5+ years with UKG Time & Attendance systems.

• Proven Delivery: At least one full implementation of a Time & Absence system from the ground up.

• Skills:

Strong analytical, problem-solving, and organizational abilities.

Agile experience collaborating with product owners.

• Knowledge: Deep understanding of UKG Pro systems, ideally at a global scale.

• Mindset: Self-starter with attention to detail and a passion for driving results.