Job Responsibility:
- Daily operation:
- Build smooth collaboration with cross functional teams and external customers to streamline the E2E daily operation process and drive the supply chain areas excellence for order management
- Collaborate with cross functional team to implement E2E order fulfilment from pre-season, in season until to post season, including no limited: order taking of pre-season, in-season OB order processing, goods return of post-season, ensure SAP data reconciliation and compliance process.
- Act as the voice of Converse Marketplace to drive within Supply Chain team to secure service delivery with quality and influence capability development continuously.
- Monitor and manage order fulfillment performance against service level agreements.
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Functional Skill Required (Hard skills):
- Above 3 years' retail operation/supply chain experience in FMCG;
- Ability to work across multiple functions and drive action via the consensus and alignment with multiple internal cross functional key stakeholders & external customers.
- Good knowledge on SAP and BI operation, and with excellent Excel skill setup
- Fluent English both written and spoken.
Experience Required (Soft skills):
- Goods communication skill via fact and data analysis approaching
- Be resilience and keep an open mind while facing challenge and pressure
- Team success before individual success
- Recognize motives that might underline an individual's or group's actions