Manager, Software Engineering - Reliability Engineering, ITC

WHO YOU'LL WORK WITH

You will lead a team of talented Site Reliability Engineers focused on delivering reliable and observable software used by millions of athletes* around the world. You will be a part of the Resilience Engineering organization which includes Reliability Engineering, Live Site Support Engineering, Peak Event Management, Insights & Efficiency Engineering, and Enterprise Systems Engineering.

While a variety of engagement methods exist, SREs are primarily embedded with product delivery teams across Global Technology. These teams span all of Nike's most critical digital properties: Nike.com, Nike App, SNKRS, brick & mortar retail, wholesale platforms, and supply chain technologies.

In order to deliver Reliability Engineering goals, you will partner and influence at multiple levels of not only Global Technology, but across business units and geographical locations.

WHO WE ARE LOOKING FOR

This leader will have a strong software engineering background, a demonstrated ability to influence and partner, and show a passion for learning and mentoring. This critically important leader will have a track record of helping to deliver reliable and observable digital experiences through the application of concepts from Site Reliability Engineering, DevOps, and other relevant disciplines.

• Bachelors degree and 7+ years work experience as a software engineer, team lead, or manager
• Thorough understanding of how to deliver software with reliability and resilience concepts
• Hands-on experience building, deploying, and operating software using modern cloud-based techniques and micro-service architecture patterns
• A history of finding and reducing toil within complex systems and processes
• Experience with modern observability tooling, processes, and mindset

WHAT YOU'LL WORK ON

Site Reliability Engineers are blessed to work with a variety of technologies and teams, have the opportunity to solve complex issues, and contribute to the most important areas of Nike's global business.

As a Manager, Reliability Engineering you will:

• Partner with leaders in product, engineering, business, and operations to identify and address risks, vulnerabilities, and limits in our system before they lead to large-scale issues
• Improve the availability, reliability, and observability of Nike's services and reduce the burden of human toil with tooling, automation, or process change
• Define a roadmap and execution strategy in collaboration with peer engineering teams, partners, and product management teams
• Identify, curate, and adapt key metrics for not only system health and performance, but for team success
• Create and promote a great work environment and positive team culture that optimizes team success and safety; where different backgrounds, cultures, industry and life experiences are valued
• Coach assigned engineers on problem solving, analysis, influence, architecture
• Collaborate with SRE technical leads and other Reliability leaders to identify training and up-skilling opportunities, monitor industry trends, and define new reliability patterns for the broader organization

Client-provided location(s): Gadag, India

Job ID: nike-21272_R-66050

Employment Type: FULL_TIME

Posted: 2025-08-10T15:42:24